VirtualPBX
SEPTEMBER 24, 2021
Automations are essential for efficient workflows and time management. In addition, you’ll have the ability to create custom integrations and utilize our API to meet your specific communication needs. Most importantly, you’re able to focus on priority initiatives while keeping your customers satisfied. Integrations.
VirtualPBX
APRIL 12, 2022
We are talking canned responses for common questions to Webhooks and API integrations from the push of a button. Whether a restaurant owner or a small doctor’s office, the VirtualText App can manage multiple messages across various devices—all your conversations in one place.
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AWS Machine Learning
NOVEMBER 22, 2023
Manage Amazon SageMaker endpoints – Similarly, for organizations that aim for inference type selection and endpoints running time management, you can deploy open source models on Amazon SageMaker. If you’re no longer using an endpoint, you can delete the endpoint to avoid incurring additional cost.
AWS Machine Learning
NOVEMBER 27, 2023
All existing and new customers using Amazon Transcribe can experience the performance improvements out of the box, without any API changes. In a contact center, agents spend precious time after each call manually summarizing notes, which can impact their productivity and increase call wait times.
AWS Machine Learning
JUNE 5, 2023
This provides an accelerated and more efficient way to find hyperparameter ranges, and can provide significant optimized budget and time management for your automatic model tuning jobs. Autotune is a new feature of automatic model tuning that helps save you time and reduce wasted resources on finding optimal hyperparameter ranges.
JustCall
AUGUST 16, 2021
Real time call monitoring features include live call monitoring. This is useful for managers in guiding and assessing agents in real time. Managers may listen to ongoing calls between agents and customers, without either parties knowing. Software engineers familiar with using APIs can operate CPaaS.
Help Scout
APRIL 27, 2021
For example, complex API questions could be spotted and reassigned by automatic workflows, taking them out of the main queue. If your tool allows for it, encourage people to work in their own specific inbox, taking each new conversation one at a time and never having to see the whole queue. Allow for out-of-queue time.
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