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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

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Amazon Bedrock launches Session Management APIs for generative AI applications (Preview)

AWS Machine Learning

Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Building generative AI applications requires more than model API calls.

APIs 99
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Tool choice with Amazon Nova models

AWS Machine Learning

However, as use cases have matured, the ability for a model to have access to tools or structures that would be inherently outside of the models frame of reference has become paramount. This could be APIs, code functions, or schemas and structures required by your end application. Amazon Nova will use the weather tool.

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Orchestrate an intelligent document processing workflow using tools in Amazon Bedrock

AWS Machine Learning

We demonstrate how generative AI along with external tool use offers a more flexible and adaptable solution to this challenge. The solution uses the FMs tool use capabilities, accessed through the Amazon Bedrock Converse API. For more details on how tool use works, refer to The complete tool use workflow.

APIs 86
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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

Many businesses want to integrate these cutting-edge AI capabilities with their existing collaboration tools, such as Google Chat, to enhance productivity and decision-making processes. The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint.

APIs 123
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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

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Integrate generative AI capabilities into Microsoft Office using Amazon Bedrock

AWS Machine Learning

By harnessing the latest advancements in generative AI, we empower employees to unlock new levels of efficiency and creativity within the tools they already use every day. Note that these APIs use objects as namespaces, alleviating the need for explicit imports. If required, this setup can also be defined in Infrastructure as Code.

APIs 100