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BPO Outsourcing Trends in 2023: What Should We Expect?

CustomerServ

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Many businesses told us that 2022 was a down year and a time of uncertainty. Was it more of the same? And what can we expect in 2023? In summary.

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Workforce Optimization and GigCX: An In-depth Interview with CX Subject Matter Expert, Terry Rybolt

Vistio

Leveraging over 20 years of business process outsourcing and experience, Terry is one of the subject matter experts on technology, remote working, customer experience (CX), and GigCX. Today, we welcome to the podcast, Terry Rybolt, Chief Revenue Officer at LiveXchange Technologies. I think Flipboard is a great app.