Remove At home agents Remove Consulting Remove Transportation
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3 Emerging Call Center Markets to Consider in 2021

Outsource Consultants

A strong intercontinental georedundancy strategy, coupled with leveraging at-home agents, is more important than ever. Consider areas that are actively improving sectors across education, utilities, IT, and public transportation. . Let Outsource Consultants help! Other notable benefits: Young and skilled workforce.

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How to Move to a Work-At-Home Model When a Rapid Response is Required

COPC

This is primarily because they use cloud-based telephony and support systems, and also because many of them already have experience with running Work-At-Home environments as part of their “business as usual” operations. TechM, for example, has already transitioned over 10,000 on-site agents to home offices in response to COVID-19.