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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. Focus on success.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. Focus on success.