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Car Talk: The Marketing Gift of (Automotive) Gab

Beyond Philosophy

In this blog, we’re zeroing in on automotive word-of-mouth. The post Car Talk: The Marketing Gift of (Automotive) Gab appeared first on Beyond Philosophy. Is that positive enough word-of-mouth, brand-bonding an d owner advocacy? I’d say so. Where Audi is concerned, I’m an amplifier (meaning that I’m a brand advocate, not a promoter).

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Infinity becomes preferred partner of Automotive Transformation Group

Infinity

Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. We look forward to working with Automotive Transformation Group’s customers around the world.”. About Automotive Transformation Group. minutes ($4.25

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How to Choose the Right Visual Assistance Platform for your Automotive Brand [Checklist]

TechSee

Visual Assistance is an emerging technology that allows automotive original equipment manufacturers (OEMs) to visually guide and collaborate with owners, dealers and team members. Here are the top seven factors to consider when selecting the visual remote assistance solution that will deliver the very best value for your automotive brand.

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Understanding the “Why” Behind Your Net Promoter Score (NPS) with Jason Barro

ShepHyken

Plus, Shep and Jason talk about the NPS leaders in various industries, including automotive, groceries, airlines, and more. Likewise, even the best service may only temporarily excite a customer if the product fails to meet their expectations. Companies need to achieve a balance between product quality and customer experience.

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Hybrid CX (Pt 3) - Why Organizations Feel Pressured To Go Digital And How To Help Them

Speaker: Errol S. van Engelen, Author, Speaker and Independent Advisor

See how various verticals such as the automotive industry and contact centers can benefit from a strategic approach like DTP. This webinar will cover the following key areas for successful digital transformation: Understand why there's so much pressure to go digital while so many digital transformation projects fail.

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The Echo

ShepHyken

Instead, they became what one author refers to as The ultimate automotive failure. . Unfortunately, The Echo was the opposite of what they were promoting. What they promised was something akin to BMW’s slogan of The Ultimate Driving Machine. Their story is rich with high levels of luxury and engineering.

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How to Disrupt Your Competition

ShepHyken

I was talking to the manager of the service and repair center at a major brand automotive dealership. And, that leads to this very important point: When great customer service meets convenience, you have the recipe for disruption.

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