AWS Machine Learning

FEBRUARY 18, 2025

To evaluate the system health of RCA, the agent runs a series of checks, such as AWS Boto3 API calls (for example, boto3_client.describe_security_groups , to determine if an IP address is allowed to access system) or database SQL queries (SQL: sys.dm_os_schedulers , to query the database system metrics such as CPU, memory or user locks).

APIs 70

APIs Engineering Metrics Big data 70

AWS Machine Learning

MARCH 15, 2024

He entered the big data space in 2013 and continues to explore that area. Her specialization is machine learning, and she is actively working on designing solutions using various AWS ML, big data, and analytics offerings. He also holds an MBA from Colorado State University.

Healthcare 119

Healthcare Big data Engineering Accountability 119

NobelBiz

DECEMBER 19, 2023

According to Forbes, call center metrics are the data harvested from all the solutions used to operate a call center, such as call center management (CCM) and customer relationship management (CRM) platforms. By analyzing this data in real-time, they can quickly identify patterns or trends that may indicate areas for improvement.

Call Center 105

Call Center Management Contact Center Wait times 105

Cincom

JANUARY 31, 2025

Companies use advanced technologies like AI, machine learning, and big data to anticipate customer needs, optimize operations, and deliver customized experiences. Creating robust data governance frameworks and employing tools like machine learning, businesses tend derive actionable insights to achieve a competitive edge.

CRM 40

CRM Analytics Automotive Technology 40

AWS Machine Learning

FEBRUARY 2, 2023

The player data was used to derive features for model development: X – Player position along the long axis of the field Y – Player position along the short axis of the field S – Speed in yards/second; replaced by Dis*10 to make it more accurate (Dis is the distance in the past 0.1

Calibration 85

Calibration Engineering Big data Automotive 85

CSM Magazine

JANUARY 12, 2021

Whenever a new iteration of the AI tool is released, remember to monitor key metrics that reflect and reinforce your original goals such as ‘What % of users engage with the assistant?’, ‘What are the most popular topics?’ How many visitors request transfer to a live agent?’ For more information, please visit www.ebi.ai.

Enterprise 52

Enterprise Automotive Average Handle Time Transportation 52

AWS Machine Learning

NOVEMBER 24, 2023

Both the workspace and portal are monitored using Amazon CloudWatch logs, metrics, and alarms to check key performance indicators (KPIs) and proactively notify the platform team of any issues. In his free time, Joaquin enjoys spending time with family and reading science-fiction novels.

Engineering 87

Engineering Analytics Self service Government 87