Automotive Customer Support outsourcing Wait times 
Vcaretec
AUGUST 26, 2020
This is the perfect use case for outsource live chat support. Live chat support offers customers like the one we imagined above the option to type back and forth with a customer service rep. Live chat support ensures that your customers get the assistance they need with minimal wait times.
Global Response
JANUARY 22, 2024
But with the rise of modern technology and the globalization of the workforce, call centers and business process outsourcing (BPO) services look very different today. 1990s : By the nineties, businesses across all industries used call centers for customer support. Companies can now offer round-the-clock customer support.
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