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Top 12 Customer Support Outsourcing Companies

ROI CX Solutions

With customer care outsourcing companies, you can also scale your customer support up or down as needed without hiring or firing people as your needs change. Access to expertise For outsourcing companies, customer support isnt a sideline. Theyre able to provide multi-channel support so they can reach your customers wherever they are.

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What is a call center?

Global Response

Some call centers may also provide some multi-channel support, such as email, social media, web chat or other capabilities. However, a call center’s primary goal is to provide exceptional telephone support. Is your customer support team ready to handle it? May be either inbound or outbound , or both.