Boost Growth and Lower Costs with AI and Cloud Contact Center Solutions
NICE inContact
SEPTEMBER 11, 2018
Some have turned to AI to power virtual agents, chatbots and other self-service channels. For TechStyle, through the deployment of an open cloud platform customer experience platform, the company was able to seamlessly integrate virtual agents with significant long-term benefits, including: Removed 20 percent of calls from live agent queues.
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