ChurnZero

MARCH 7, 2025

An active digital customer community is a competitive advantage for any B2B SaaS company. For B2B SaaS companies, a strong community is a key component to building great customer relationships. Finally, consider gamification to identify and encourage the right behaviors through badges and recognition.

SaaS 52

SaaS Gamification B2B Metrics 52

Fonolo

DECEMBER 12, 2018

By 2020, 30 percent of all B2B companies will employ artificial intelligence (AI) to augment at least one of their primary sales processes. Online communities can be a powerful resource for companies, as they allow customers to exchange ideas and best practices, and have a say in product features. Investing in Agents.

Gamification 116

Gamification Airlines Contact Center B2B 116

Cincom

FEBRUARY 21, 2025

4 Best Practices for Implementing CPQ Training A well-executed CPQ (Configure, Price, Quote) training program ensures that sales teams can effectively utilize the system to streamline quoting, improve accuracy, and accelerate deal cycles. Ready to transform your sales process? 5- Is CPQ training relevant for all types of sales teams?

Sales 40

Sales Gamification Finance Best practices 40

ChurnZero

MAY 4, 2023

There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer Success Managers (CSMs) might appreciate: The more relationships a client has across a firm, the lower that client’s flight risk. After a careful evaluation, we selected Higher Logic Vanilla.

SaaS 98

SaaS Gamification Best practices Feedback 98

inSided

OCTOBER 2, 2019

So we're clear: The need to facilitate effective customer self-service, in B2C and B2B organisations, is a non-negotiable. That said, it's fair to say that it becomes even more critical in B2B SaaS companies, where increasing customer engagement, and retention, are (or should be!) at the forefront of your overall business goals.

Self service 67

Self service B2B SaaS Gamification 67

CrazyCall

JANUARY 21, 2019

Gamification is one of the methods that sales coaches and sales executives use in order to motivate their peers to hit better results. You can also apply gamification to everyday work. Account-Based selling applies for the B2B sales and can be extremely effective when applied by your Inside Sales team. Hire the right people.

Telemarketing 87

Telemarketing Sales Scripts Gamification 87

delighted

APRIL 27, 2021

Product survey best practices. Gamification of the survey can also improve the response rate. Customer interview best practices. The most valuable product feedback comes from clear questions, carefully structured scenarios, and making the most of your time with the customer.

Feedback 98

Feedback Surveys Management Advertising 98