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5 Outbound Calling Center Solutions to Save You Time and Money

Quality Contact Solutions

Outsourced Call Center Solutions If you’re considering outsourcing one or more of your processes to an outbound calling center, look no further. Quality Contact Solutions ?has B2B and B2C telemarketing experience , we know how to create customized programs that produce the results our clients desire.

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Inbound vs Outbound Calls: What Is the Difference?

TeleDirect

This blog will explore the differences, benefits, and use cases of inbound and outbound calls, providing insights into how each type of service can support your business goals. By the end, you’ll have a clear understanding of which call center solution suits your needs and why selecting the best call center can make all the difference.

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Here’s How to Write Effective Call Center Scripts

Quality Contact Solutions

In an article by Nathan Teahon, QCS Strategic Account Director, titled “ 5 Keys to Writing a Successful B2B Telemarketing Script ,” he shares the “30 seconds to buy a minute” rule. “The first and most common mistake in a B2B Telemarketing script is having the agent ask, “How are you today?”

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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

.” – Lindsay Schluntz, The 5 Features You Absolutely Need for Your Call Center Software , Call Logic; Twitter: @call_logic. Make sure the solution is scalable (if you need it to be). While opting for a call center solution, it is important to keep your future business goals.

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Best Call Center Service for Businesses

TeleDirect

According to a recent article in Business News Daily , TeleDirect has earned the highest marks possible for a vast and varied mix of BPO services – specifically, high-value, low-cost outsourcing services for different types of companies and related B2B strategies. Contact TeleDirect Today – Experience the B2B Difference!

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

Prior to joining the QCS team, Steve Korn racked up more than 40 years in the call center industry. From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

According to Walker , a customer intelligence consulting firm, by 2020, customer experience will overtake price and product as the key brand differentiator for B2B. Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services.