Quality Contact Solutions

DECEMBER 31, 1969

Prior to joining the QCS team, Steve Korn racked up more than 40 years in the call center industry. From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut. and Canada.

Telemarketing 75

Telemarketing Marketing B2C outsourcing 75

Quality Contact Solutions

JUNE 21, 2019

Jeri is a supervisor in our at-home, virtual call center. What makes Jeri a successful contact solutions supervisor? Achieve B2B Telemarketing Goals with An Experienced Team. Marcia Jenkins is the Senior Operations Manager for Quality Contact Solutions. By Marcia Jenkins, Senior Operations Manager. Subscribe Now.

Telemarketing 71

Telemarketing virtual call center B2B Construction 71

Quality Contact Solutions

DECEMBER 31, 0001

Outsourcing your inbound call center is easy! An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. Types of Inbound Call Center Services.

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

Quality Contact Solutions

DECEMBER 31, 1969

An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. And, the right inbound call center can provide the quality experience that addresses the 57%.

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

IdeasUnlimited

OCTOBER 24, 2022

Businesses, such as call center service providers , have fully embraced a ‘hybrid’ model where there’s a balance of on-site workers and those checking in remotely. B2B especially has ramped up to a high degree and the demand keeps growing. In fact, some research showed that working from home boosted productivity by 7%.

Enterprise 94

Enterprise outsourcing Government call center solutions 94

Quality Contact Solutions

DECEMBER 31, 1969

Contact: Dean Garfinkel, Quality Contact Solutions. About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions. Email: dean@qualitycontactsolutions.com. Phone: 516-656-5115.

Telemarketing 67

Telemarketing Business Process Outsourcing B2C outsourcing 67

IdeasUnlimited

NOVEMBER 29, 2023

IdeasUnlimited, a distinguished player in the Business Process Outsourcing (BPO) and call center services sector, has consistently demonstrated excellence in delivering top-tier solutions to its clients. What Does IdeasUnlimited Do?

Business Process Outsourcing 59

Business Process Outsourcing industry standards Call Center outsourcing 59

Call Experts

AUGUST 2, 2019

At Call Experts, our approach to call center solutions is simple: Accountability. Through voice, live agent, and electronic communications, we offer everything from complete call management, automated services, call-out services, and beyond. When do medical centers need professional contact center support?

outsourcing 68

outsourcing Call Center Answering services Contact Center 68

TechSee

APRIL 3, 2018

In fact, data from Walker predicts that customer experience will overtake price and product as the key brand differentiator for B2B by 2020. Considering churn is closely linked to customer satisfaction, companies are attempting to transform their customer experience to meet consumers’ high expectations.

Customer retention 141

Customer retention Technology Analytics Technical Support 141

Fonolo

MARCH 20, 2018

For the last decade, the dominant tension in the call center world has been between the “old way”: buying equipment via up-front payment plus maintenance contracts; and the “new way”: buying a cloud service via monthly subscription. Twilio made a big splash with their “programmable contact center platform” called Flex.

Call Center 52

Call Center Engineering Contact Center Enterprise 52

Talkdesk

APRIL 25, 2017

The landscape of the industry at that point made it clear that there was a need to move away from the expensive, clunky on-premise call centers, but there wasn’t a viable replacement – so we built one. Talkdesk was the first 100% web-based call center solution and the only one that could be fully implemented in just five minutes.

Enterprise 50

Enterprise Call Center Contact Center Engineering 50

TechSee

AUGUST 7, 2018

Video chat as a tool for building trust : B2B buyers can also benefit from video chat, as it builds rapport with personal interaction. In this new age of integrated commerce, visual engagement can have a dramatic impact on e-commerce, brick and mortar stores, and B2B buying experiences.

Sales 95

Sales Automotive B2B Entertainment 95

Inbenta

MAY 16, 2022

Empathy factors highly into whether a customer will leave a call experience feeling satisfied. According to a recent report , 68% of customers expect call center businesses to show empathy. Hosted call center solutions can use chatbots to engage with thousands or even millions of customers at a time.

Chatbots 52

Chatbots Interactive Voice Response Telecommunications Self service 52

JustCall

AUGUST 5, 2020

It offers an all-in-one outbound call center solution for sales teams. For B2B sales reps, it is important to thoroughly understand the prospects they engage with. Cloud phone systems are a big boon for modern sales team- whether remote or on-premise. Engagio is one of the well-known account-based sales platforms.

Sales 98

Sales CRM Accountability Analytics 98