Remove B2B Remove Customer Support Remove Omni-channel support
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How Technology Can Help Humanize Customer Support

TeamSupport

It also stated that about 75 percent of companies believe that they are customer-centric, but only 30 percent of customers think that it’s true. Although this temporarily relieves angry customers, it does not really impress them. There is so much more than just coupons and discounts to fully satisfy a customer’s needs.

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7 Steps to Improve Customer Satisfaction as a B2B Business

Nicereply

Are you a B2B Business? Get the most out of your surveys and improve customer satisfaction. Your business relies on customer satisfaction for a lot of things. If your customers are unhappy, they leave. Alternatively, you can improve the customer experience by building a robust FAQ page/knowledge base.