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Eliminating Experience Pain Points, and Creating Customer Satisfaction: Is This Ever Enough?

Beyond Philosophy

And, this perspective got me to thinking: Irrespective of B2B or B2C industry, is the fundamental meeting of basic customer expectations, such as a pain-free transactions or experiences, ever sufficient to drive loyalty behavior? And, on a related note, is complete satisfaction ever enough to build and sustain loyalty behavior?

B2C 231
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Eliminating Experience Pain Points, and Creating Customer Satisfaction: Is This Ever Enough?

Beyond Philosophy

And, this perspective got me to thinking: Irrespective of B2B or B2C industry, is the fundamental meeting of basic customer expectations, such as a pain-free transactions or experiences, ever sufficient to drive loyalty behavior? And, on a related note, is complete satisfaction ever enough to build and sustain loyalty behavior?

B2C 231
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Using CPQ’s Pricing Features to Maximize Profit Margins Across Channels

Cincom

While this diversified approach expands reach and revenue potential, it also introduces significant pricing complexities that can impact profitability, brand perception, and customer trust. Additionally, automated workflows reduce the risk of pricing miscalculations, keeping margins intact while maximizing revenue potential.

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Customer Success Technology Buyer Guide

ClearAction

B2B technology buyer negative sentiment: Buyer renewal champions are managing a frustrating chain of decisions during renewals and expansions. Here’s what I recommended (my customer success technology buyer guide advice to providers): Time is precious, so the more intuitive and issue-free B2B tech is, the more valued it is.

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How AI Improves Customer Lifetime Value and Makes It a Primary KPI

Answer Dash

He’s just become a customer of your B2B software company and agreed to buy your product, which comes with a year of support and maintenance. With fragmented audiences, expensive advertising, and fierce competition, marketers must become more strategic in how they view customers’ revenue potential.

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Inside Customer Success: Winning by Design

Amity

What I mean by that is, if you look at the traditional sales funnel it stops at Closed Won, but in SaaS 75% of your revenue potential comes after the initial sale. Winning by Design’s customers are mainly in B2B SaaS and our customers range in all sizes of organizations. Who are Winning by Design’s customers?

SaaS 84
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Sep 30 – Customer Success Jobs

SmartKarrot

Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Designing and executing programs(online or offline) to increase engagement among YourDOST B2B Clientele. Arranging for all logistical things required for smooth functioning of various B2B accounts.

B2B 3