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Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Transfers can be done quicker in live chat as opposed to callcenters, but the issue can still exist. Introduction. Customers always loathe long wait times.
Several variables come into play concerning outbound callcenter pricing. Here are five of the most common variables to understand with outbound callcenter pricing to further elaborate on outbound callcenter pricing components. A component of outbound callcenter pricing is the volume of work.
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