B2C Business Process Outsourcing Contact Center 
Quality Contact Solutions
JANUARY 7, 2022
At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Speak to our sales team.
Taylor Reach Group
NOVEMBER 21, 2019
Record low unemployment has created new emphasis on employee retention in contact center operations throughout Canada and the United States. TRG helps clients optimize their contact center operations through focus on four pillars: people, process, technology and methodology. By Peg Ayers.
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Quality Contact Solutions
DECEMBER 31, 1969
Prior to joining the QCS team, Steve Korn racked up more than 40 years in the call center industry. From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut.
Quality Contact Solutions
DECEMBER 10, 2021
Contact Centers, BPO’s, and Call Centers. Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??.
Quality Contact Solutions
DECEMBER 31, 1969
About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions. The QCS expertise resides in providing turnkey outsourced telemarketing, inbound and omni-channel solutions that augments business process outsourcing across a variety of industries.
Global Response
JANUARY 9, 2023
Although customer service is often focused on in B2C companies, it’s just as important—if not more so—in B2B companies. B2B—or Business-to-Business—customer service refers to selling and customer service that happens between two businesses.
Quality Contact Solutions
FEBRUARY 10, 2023
Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or BPO. Learn More About the AnswerNet Suite of Services Steve Korn is a Business Development Executive for Quality Contact Solutions, an AnswerNet Company.
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