B2C, Business Process Outsourcing and Sales

BPO Services: What’s the Advantage?

Quality Contact Solutions

JANUARY 7, 2022

At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Speak to our sales team.

Business Process Outsourcing

Business Process Outsourcing Telemarketing outsourcing B2C

Quality Contact Solutions hires a new Vice President of Operations

Quality Contact Solutions

JANUARY 21, 2021

Grothe is responsible for driving business performance and for ensuring QCS clients achieve their business process outsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience.

Telemarketing

Telemarketing Business Process Outsourcing outsourcing B2C

QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

DECEMBER 31, 1969

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions.

Telemarketing

Telemarketing Marketing B2C outsourcing

5 Effective Small Business Marketing Strategies You Need for 2022

Quality Contact Solutions

DECEMBER 10, 2021

Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. Supporting Your Sales Team. Keep your sales team focused on existing?

Marketing

Marketing outsourcing Telemarketing Call Center

CECP Certification Earned by QCS Staff

Quality Contact Solutions

DECEMBER 31, 1969

announced today that Julie Kramme, Director of Sales and AJ Windle, Director of Client Engagement have earned their Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE). November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc.

Telemarketing

Telemarketing Business Process Outsourcing B2C outsourcing

How Can I Reduce Labor Costs for My Business?

Quality Contact Solutions

SEPTEMBER 29, 2021

Reduce Labor Costs with a BPO One of the best and most flexible ways to reduce your labor costs that many businesses have utilized is utilizing a company specializing in Business Process Outsourcing (BPO), as Quality Contact Solutions provides. What is a BPO?

Business Process Outsourcing

Business Process Outsourcing outsourcing Call Center Technical Support

How To Create a Winning B2B Customer Service Strategy

Global Response

JANUARY 9, 2023

Although customer service is often focused on in B2C companies, it’s just as important—if not more so—in B2B companies. Not only does this make the sales and purchase process difficult, but it makes customer service more complicated—and more essential. So how can you create a winning B2B customer service strategy?

B2B

B2B B2C Customer Service Self service

Getting Closer to The Customer

Anexa BPO

MAY 16, 2022

If “business” is the process of buying things, selling things and engaging with customers, CX is providing compelling experiences that make those customers want to engage with you, buy from you, and buy again. No More Silo: This business model will only impede your progress on the CX journey. But let’s focus on B2B.

B2B

B2B B2C Business Process Outsourcing outsourcing

Contact Centre Outsourcing – Time to Take a Closer Look

CSM Magazine

JUNE 4, 2020

When many organisations are looking to outsourcers for additional resource, this is a good opportunity to reflect on the lessons learnt in the industry. By taking inspiration from the top challenges encountered when choosing a business process outsourcing partner there are advantages to be gained. 4t4consult.co.uk.

outsourcing

outsourcing Business Process Outsourcing Consulting Consulting

Implementing Help Desk Services via Outsourcing Companies

Anexa BPO

JANUARY 27, 2021

In today’s heavily competitive business market, businesses must have a robust and well-rounded customer support system to maintain a strong foothold in – and at the top – of their respective industry. Without a help desk in place to serve clients and resolve issues, sales would be scarce and business would plummet.

outsourcing

outsourcing Business Process Outsourcing B2C B2B

Why Many Florida-Based Companies are Outsourcing Telemarketing

Anexa BPO

JUNE 16, 2020

CNBC has listed Florida as one of the top states to do business in, thanks to its cost of living, practical infrastructure, solid economy and access to capital – among plenty of other prominent stats. On the other hand, telemarketing offers its own list of benefits to having direct and personal access to clients, which help to boost sales.

Telemarketing

Telemarketing outsourcing Business Process Outsourcing B2C

What Is Appointment Setting?

TeleDirect

DECEMBER 14, 2023

Consider the benefits of someone following up with your clients and setting appointments, readying your sales team to follow through and close the deal. We’ve been doing this for 25 years, starting as an eight-seat answering service and working our way up to a national business process outsourcer and industry-leading call center.

Business Process Outsourcing

Business Process Outsourcing outsourcing B2C B2B

5 Effective Small Business Marketing Strategies You Need in 2023

Quality Contact Solutions

FEBRUARY 10, 2023

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Supporting Your Sales Team You can never ignore the fact that despite all the challenges facing small businesses, you still need to sell. Get them help.

Marketing

Marketing Telemarketing outsourcing Call Center

5 Effective Small Business Marketing Strategies You Need in 2023

Quality Contact Solutions

FEBRUARY 10, 2023

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Supporting Your Sales Team You can never ignore the fact that despite all the challenges facing small businesses, you still need to sell. Get them help.

Marketing

Marketing Telemarketing outsourcing Call Center

Customer Contact Central

BPO Services: What’s the Advantage?

Quality Contact Solutions hires a new Vice President of Operations

Trending Sources

QCS Launches Telemarketing Services Solution for the SMB Market

5 Effective Small Business Marketing Strategies You Need for 2022

CECP Certification Earned by QCS Staff

How Can I Reduce Labor Costs for My Business?

How To Create a Winning B2B Customer Service Strategy

Getting Closer to The Customer

Contact Centre Outsourcing – Time to Take a Closer Look

Implementing Help Desk Services via Outsourcing Companies

Why Many Florida-Based Companies are Outsourcing Telemarketing

What Is Appointment Setting?

5 Effective Small Business Marketing Strategies You Need in 2023

5 Effective Small Business Marketing Strategies You Need in 2023

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