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From managing various client inhouse telemarketing centers for both B2B and B2Cbusinesses, to starting multiple outsourcedtelemarketing companies, Steve’s experience runs the gamut. About Quality Contact Solutions: Quality Contact Solutions provides outsourced B2B and B2CTelemarketing and Call Center Solutions.
Grothe is responsible for driving business performance and for ensuring QCS clients achieve their businessprocessoutsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience.
At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While businessprocessoutsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Do they need to be SOC 2 compliant
The CECP certification program includes rigorous instruction and testing to ensure the individual has a thorough knowledge of telemarketing regulations (both U.S. Quality Contact Solutions provides outsourced B2B and B2CTelemarketing and Call Center Solutions. About Quality Contact Solutions.
This is why many companies of all structures, including B2B and B2C, require businessprocessoutsourcing (BPO) – and more specifically, telemarketing services. On the other hand, telemarketing offers its own list of benefits to having direct and personal access to clients, which help to boost sales.
Many contact centers have evolved into what’s known as BusinessProcessOutsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. Steve Korn is Business Development Executive for Quality Contact Solutions.
Reduce Labor Costs with a BPO One of the best and most flexible ways to reduce your labor costs that many businesses have utilized is utilizing a company specializing in BusinessProcessOutsourcing (BPO), as Quality Contact Solutions provides. What is a BPO?
Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as BusinessProcessOutsourcing, or BPO. BPOs attract, hire, and train employees for your business, more often than not, at a reduced cost. Explained: Types of Telemarketing Services for Businesses 4.
Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as BusinessProcessOutsourcing, or BPO. BPOs attract, hire, and train employees for your business, more often than not, at a reduced cost. Explained: Types of Telemarketing Services for Businesses 4.
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