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Call to Action. In many cases, I would refer to this as “asking for the sale”; however, depending on the script’s objective, perhaps that isn’t the same call to action. Nathan’s experience?has Supervisor, Quality Assurance, Program Management, Account Management, and also as a CallCenter Manager.
Jennifer Brown Jennifer has 35 years in the callcenter industry, with the last 25 spent in leadership. Responsible for sales training, supervisor to telemarketing, sales & service. She has managed multiple callcenters in the US. She started as a rep. This definitely speaks to attributes-based hiring.
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