OctopusTech

MAY 29, 2018

Telemarketing has always been an invaluable sales asset among entrepreneurs throughout the world, though no matter how successful a campaign you run, the difference between its success and failure will always boil down to the techniques used in planning and proper execution of those campaigns. Understanding B2B, B2C and Telemarketing.

Telemarketing 59

Telemarketing B2C B2B Upselling 59

Quality Contact Solutions

JANUARY 27, 2022

Whether your call center is inbound or outbound , and if you have a product or service to deliver, finding ways to increase sales is a consistent priority. The topic of increasing sales is so prevalent that thousands of books and articles are published. Increase Sales with Cross-Selling. Sales and Service.

Sales 98

Sales Upselling B2C Best practices 98

Quality Contact Solutions

AUGUST 17, 2022

B2C Outbound Marketing. These services can save companies time and boost return on investment, especially if they outsource to a partner. Many organizations consider telemarketing a vital tool for reaching their sales and service goals. We also specialize in both B2C and B2B customer contacts. It’s ineffective.

Telemarketing 98

Telemarketing B2C B2B outsourcing 98

Quality Contact Solutions

JANUARY 21, 2021

Grothe is responsible for driving business performance and for ensuring QCS clients achieve their business process outsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience.

Telemarketing 98

Telemarketing Business Process Outsourcing outsourcing B2C 98

Quality Contact Solutions

APRIL 7, 2021

B2C Telemarketing vs B2B Telemarketing. B2C telemarketing is when a business is reaching out directly to consumers to sell them product s or service s that benefit the individual themselves. With B2C telemarketing, there are more stringent guidelines you must follow such as: time of day calls can be made.

Telemarketing 98

Telemarketing B2C B2B outsourcing 98

Quality Contact Solutions

AUGUST 20, 2021

Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, today announced that it is now officially SOC 2 Type 1 and HIPAA certified. In addition, the QCS expertise provides turnkey outsourced call center services that augment sales and marketing programs across various industries.?.

Call Center 98

Call Center Telemarketing outsourcing B2C 98

Quality Contact Solutions

NOVEMBER 5, 2021

Just because a sales rep can tackle every aspect of the sales process doesn’t necessarily mean they should do it independently. Appointment setting companies use highly trained sales reps to call, qualify, follow up, nurture, and schedule prospects to meet with a sales closer. Learn More.

Telemarketing 98

Telemarketing outsourcing B2C B2B 98

Quality Contact Solutions

DECEMBER 31, 1969

Are you considering outsourcing your inhouse customer care? There are many key steps and factors that come into play when considering outsourcing. How do I pick the right outsource partner? So, how do you Successfully Outsource your Inhouse Customer Care? Find your outsource partner. Find your outsource partner.

outsourcing 56

outsourcing Customer Care Call Center B2C 56

Quality Contact Solutions

DECEMBER 31, 1969

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. Marie is responsible for client services for QCS SMB.

Telemarketing 75

Telemarketing Marketing B2C outsourcing 75

Quality Contact Solutions

DECEMBER 10, 2021

Outsourcing Communication. Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. It’s a fact that outsourcing reduces business costs. Get them help.

Marketing 98

Marketing outsourcing Telemarketing Call Center 98

Quality Contact Solutions

JULY 31, 2020

Use telemarketing services to schedule appointments , generate leads , end-to-end sales , or customer demographic verification. Telemarketing services teams have the knowledge and skills to close deals and create future sales opportunities, filling the pipeline. QCS does more than $10 million in publishing sales every year.

Telemarketing 98

Telemarketing Automotive B2B Healthcare 98

Quality Contact Solutions

OCTOBER 4, 2022

That’s why we’ve compiled four best practices to help you meet your sales goals and keep your team busy. Determine what your sales goals are monthly, quarterly, and yearly. Avoid setting your sales team up for failure by setting attainable goals. Case Study: B2B Lead Generation & Cold Calling.

Best practices 111

Best practices Telemarketing outsourcing B2B 111

Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience.

Telemarketing 52

Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

OCTOBER 7, 2021

Referrals, Referrals, Referrals Is your sales team asking for referrals from every customer? Build referral generating activity into your sales and marketing process. Your sales team needs to have the product knowledge, interpersonal, and sales skills needed to turn prospects into customers and nurture long-lasting relationships.

B2C 98

B2C B2B Engineering Call Center 98

Quality Contact Solutions

FEBRUARY 12, 2021

For decades, businesses have used outbound telemarketing to facilitate their sales efforts. From direct telephone sales, appointment setting for their outside sales teams, toll-free inbound numbers, product & customer satisfaction surveys, and countless other ways. The call center does the prospecting. Request Price Quote.

Telemarketing 98

Telemarketing B2B Call Center B2C 98

Anexa BPO

JANUARY 27, 2021

Across all kinds of industries, both B2B and B2C companies provide assistance and relevant information to their valued clients as well as potential customers. Without a help desk in place to serve clients and resolve issues, sales would be scarce and business would plummet. BPO and Why Outsourcing Is Preferable. .

outsourcing 52

outsourcing Business Process Outsourcing B2C B2B 52

Quality Contact Solutions

MARCH 4, 2021

By Steve Korn, Business Development Executive If you are in the commercial roofing industry, outbound telemarketing services need to be in your sales model as the industry has billions of dollars in sales up for grabs each year. Yes, that’s right…billions of dollars in sales is very exciting. Wait, what?

Telemarketing 98

Telemarketing B2C Sales B2B 98

CSM Magazine

JUNE 4, 2020

Matthew Sims, Director of 4T4 Consult, the first influencer to join Puzzel’s new partner programme, shares the top challenges when outsourcing and how to avoid ice-cream shops only selling vanilla. 8 Top challenges for contact centre outsourcing. 4t4consult.co.uk. About the Author. Matthew Sims is Director at 4T4 Consult.

outsourcing 52

outsourcing Business Process Outsourcing Consulting Consulting 52

Quality Contact Solutions

DECEMBER 31, 1969

announced today that Julie Kramme, Director of Sales and AJ Windle, Director of Client Engagement have earned their Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE). November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc.

Telemarketing 67

Telemarketing Business Process Outsourcing B2C outsourcing 67

Quality Contact Solutions

SEPTEMBER 29, 2021

Reduce Labor Costs with a BPO One of the best and most flexible ways to reduce your labor costs that many businesses have utilized is utilizing a company specializing in Business Process Outsourcing (BPO), as Quality Contact Solutions provides. What is a BPO?

Business Process Outsourcing 98

Business Process Outsourcing outsourcing Call Center Technical Support 98

Quality Contact Solutions

DECEMBER 31, 1969

It’s not uncommon for organizations to look towards outsourcing to support business demands that it cannot handle. This could be sales, accounting, customer service, payroll and general human resource management. Here are 6 reasons why technical support call center outsourcing is a great move for your business. It really isn’t.

Technical Support 56

Technical Support outsourcing Call Center Telemarketing 56

Quality Contact Solutions

OCTOBER 10, 2022

However, with too much on their plate and spread thin, management can quickly become a pitfall to any program. Here are my recommendations: Training: 1 Trainer to every 10 Trainees (based on the complexity of the sales program) Supervisor: 1 Supervisor for every 12 agents. Inbound Call Center Outsourcing Pricing Options.

Call Center 98

Call Center Telemarketing outsourcing Scripts 98

Quality Contact Solutions

DECEMBER 31, 1969

Did you know that inbound call centers (and sellers that employ them) that do any type of sale are now required to register in Indiana as a telemarketer? Did you know that telemarketing companies conducting B2B and B2C outbound telemarketing sales calls (and sellers that employ them) must register?

Telemarketing 58

Telemarketing B2C Automotive B2B 58

Quality Contact Solutions

DECEMBER 31, 0001

Outsourcing your inbound call center is easy! An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. Why use an outsourced partner to run the inbound call center?

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

Quality Contact Solutions

AUGUST 9, 2022

If you want to work with a telemarketing partner that is STIR/SHAKEN-compliant and has experience managing hundreds of B2B and B2C customer contact campaigns, reach out to us at 866-963-2889 or by completing the contact form below. Contact Us. Megan Hottman ? is the Copywriter & Editor for Quality Contact Solutions.

Call Center 98

Call Center Telemarketing B2C B2B 98

Quality Contact Solutions

DECEMBER 31, 1969

An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. A customer expectations report published by Salesforce.com found that the effect of a single bad experience or missed customer expectation goes far beyond just a lost sale.

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

Quality Contact Solutions

SEPTEMBER 22, 2022

But we know all too well how important it is to have a steady stream of qualified sales leads to keep your team busy and, ultimately, to meet your business goals. These pay-per-click (PPC) display ads allow you to reach customers that already visited your website but did not convert into a sales lead.

Telemarketing 98

Telemarketing Advertising outsourcing Marketing 98

Anexa BPO

JUNE 16, 2020

This is why many companies of all structures, including B2B and B2C, require business process outsourcing (BPO) – and more specifically, telemarketing services. On the other hand, telemarketing offers its own list of benefits to having direct and personal access to clients, which help to boost sales. What is Telemarketing?

Telemarketing 40

Telemarketing outsourcing Business Process Outsourcing B2C 40

Global Response

DECEMBER 5, 2022

Outsourcing B2B CS requires deep, industry-specific care that can’t be reduced to one-size-fits-all support. B2B Customer Service vs. B2C Customer Service There are distinct differences between business-to-business and business-to-consumer customer service. With B2C CS, solving issues may be for one instance or a handful of issues.

B2B 62

B2B Customer Service B2C Multichannel 62

Quality Contact Solutions

APRIL 27, 2021

Let’s say a small manufacturer or distributor is looking for call center services to help prospect for its sales team of one or two individuals.? The SMB knows that by using call center services their internal sales team can keep focused on closing deals and their pipeline will be filled with qualified leads.

Call Center 98

Call Center Telemarketing B2C Sales 98

Quality Contact Solutions

FEBRUARY 3, 2023

The good news is that most outsourcing partners will help find the best solution to accomplish your objectives. Inbound telemarketing services support both b usiness-to-business (B2B) and business-to-consumer (B2C) needs. Sales representatives have busy schedules and need to focus on what matters, closing.

Telemarketing 52

Telemarketing B2C B2B outsourcing 52

Quality Contact Solutions

DECEMBER 20, 2021

Quality Contact Solutions, Inc (QCS), a leading outsource contact center and BPO company, today announced that it received its? Since 2007, Quality Contact Solutions (QCS) has established itself as an industry leader in contact center and BPO solutions, including B2B and B2C programs. AURORA, Nebraska (December 9, 2021) ?Quality

Call Center 52

Call Center Telemarketing B2C outsourcing 52

Anexa BPO

APRIL 26, 2023

While customer loyalty remains a hard and fast goal for B2C organizations, challenges like increased costs of marketing, shifting consumer behavior and a myriad of other sales-related issues cause businesses to struggle. Let’s take a look at one of the most successful.

B2C 52

B2C outsourcing Customer centricity Best practices 52

Global Response

JANUARY 9, 2023

Although customer service is often focused on in B2C companies, it’s just as important—if not more so—in B2B companies. Not only does this make the sales and purchase process difficult, but it makes customer service more complicated—and more essential. So how can you create a winning B2B customer service strategy?

B2B 62

B2B B2C Customer Service Self service 62

Grupo Noa

JULY 23, 2021

higher sales quota achievement rate. Lead generation, the marketing process of stimulating and capturing interest in a product or service for the purpose of developing a sales pipeline, allows companies to nurture targets until they’re ready to buy. Companies with mature lead generation and management practices have a 9.3%

virtual call center 52

virtual call center B2C B2B outsourcing 52

Grupo Noa

JULY 23, 2021

higher sales quota achievement rate. Lead generation, the marketing process of stimulating and capturing interest in a product or service for the purpose of developing a sales pipeline, allows companies to nurture targets until they’re ready to buy. Companies with mature lead generation and management practices have a 9.3%

virtual call center 52

virtual call center B2C B2B outsourcing 52

Quality Contact Solutions

DECEMBER 31, 1969

QCS has provided outsource telemarketing solutions for over 13 years. There are many reasons why clients choose to work with QCS instead of other outsource telemarketing companies. For some, its inbound customer service, for others, is B2B sales ; others may be IVR, and some hold a strong point in B2C telecommunications.

Telemarketing 66

Telemarketing outsourcing Call Center B2C 66