Quality Contact Solutions

AUGUST 20, 2021

Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, today announced that it is now officially SOC 2 Type 1 and HIPAA certified. AURORA, Nebraska (August 17, 2021) ?Quality

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Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience. That’s why companies use outsource telemarketing firms. Communication: ?

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Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing is alive and well, despite what you will hear about the inexorable rise of online marketing and social media. Break the outbound telemarketing script up into logical sections so the customer knows where they’re being taken. Start with a personable introduction, and flow seamlessly into the benefit statement.

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Quality Contact Solutions

FEBRUARY 26, 2021

SOC 2 (System and Organization Controls) examinations were designed by the AICPA to assist organizations of any size, regardless of industry and scope, by ensuring the personal assets of their potential and existing customers are protected. The post Telemarketing Services Firm QCS Hires SOC 2 Auditor appeared first on.

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Quality Contact Solutions

NOVEMBER 5, 2021

When a well-experienced person interacts with the intended audience, it automatically introduces your company to them. To learn more about how to choose an appointment setting company, check out these resources: 3 Crucial Tips For Choosing a B2B Telemarketing Services Provider. Place follow-up calls once the appointment is complete.

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Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Is the offer compelling to that person?

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Quality Contact Solutions

OCTOBER 10, 2022

10 Ways to Use an Outbound Telemarketing Partner. Remember that communication comes in all forms (reports, data, verbal, and in-person). Contact our sales team to learn how your organization can benefit from a team of dedicated telemarketing professionals. is responsible for translating client visions into telemarketing reality.

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Quality Contact Solutions

DECEMBER 31, 1969

What is Worthwhile Work for Telemarketing Agencies? I can’t tell you how many times per week I get a telemarketing call and before the call is completed I find myself shaking my head. I shake my head because so many telemarketing agencies engage in practices that harm our industry. Nathan is a true, born and bred telemarketer.

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Anexa BPO

JUNE 16, 2020

This is why many companies of all structures, including B2B and B2C, require business process outsourcing (BPO) – and more specifically, telemarketing services. On the other hand, telemarketing offers its own list of benefits to having direct and personal access to clients, which help to boost sales. Florida’s Market.

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Quality Contact Solutions

APRIL 1, 2021

The best inbound call center services can support both Business to Business (B2B) and Business to Consumer (B2C) client needs. million people and found that personalities in the Midwest had moderately high levels of extraversion, agreeableness, conscientiousness, and were sociable, considerate, dutiful, and traditional. Billing issues.

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Quality Contact Solutions

OCTOBER 7, 2021

Direct mail and email marketing enable you to get your message out to thousands of people with some personal touch to expect a certain percentage to respond, allowing your sales team to contact them and convert a direct mail lead into a customer. Please stay in contact with them either by mail, email, or phone.

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NobelBiz

SEPTEMBER 5, 2023

Telemarketing and call center operations form the backbone of many businesses, enabling them to connect directly with their audience. Avoiding Spam Labels: Local numbers are less likely to be tagged as spam or telemarketing by call recipients. Consistent Refreshers: The world of sales and telemarketing is ever-evolving.

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Calltools

MARCH 20, 2019

The telemarketing industry and contact centers fall under the purview of the FTC. The 3 Percent Rule The TCPA creates an ever-changing landscape where telemarketing and call center industries operate. A call is “abandoned” when no agent is available within two seconds of a person answering the call.

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Quality Contact Solutions

JANUARY 14, 2021

I can’t tell you how many times I’ve heard, read, or have had someone make a snarky comment about cold calling not working; it’s a thing of the past or my personal favorite…. cold calling is dead. So, we are on the same page, let us dig into some of the basics before hopping into the structure of the script itself. What is cold calling?

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Quality Contact Solutions

MARCH 6, 2020

Having detailed and additional information for each lead provides the ability to deliver a personalized and tailored sales pitch. Tina has over 25 years of call center experience with both inbound and outbound B2B and B2C programs. For both the B2B appointment setting team and for the team who will close the sales.

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Quality Contact Solutions

DECEMBER 28, 2022

In addition, calling current members creates a personal touch, which is always appreciated. Winning Back and Keeping Former Customers When you have dormant customers or former customers not currently using your services, the personal touch of a courtesy call may be the way to help you win them back.

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NobelBiz

JUNE 5, 2023

It offers various dialing methods that can be successfully deployed in multiple scenarios becoming increasingly popular (and even necessary) in Collections, Telemarketing, Lead generation, and many other sensitive niches. Personalization is the key to unlocking successful lead generation.

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JivoChat

DECEMBER 5, 2021

It entails thinking about the whole experience of buying: from when the person is just a prospect to after the sale. . For example, if you are a B2B company, the way you are going to structure customer assistance is different compared with B2C businesses. Provide personalized service.

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NobelBiz

MAY 22, 2022

Responsible for sales training, supervisor to telemarketing, sales & service. But over time, as the world opens up, are you going to be able to retain that person? It’s how the technology can enable the person to provide that exceptional experience. She started as a rep. And the same is here.

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