Remove Benchmark Remove Best practices Remove Big data
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How to Best Use Customer Feedback: 3 Ways to Act on Big Data

PeopleMetrics

For all its promise, and all its hype, big data has always had one inherent problem. You see, big data is. And when you're facing something big, you may find it overwhelming. But let’s get you off that cold linoleum floor and discuss how to best use customer feedback.

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Ground truth curation and metric interpretation best practices for evaluating generative AI question answering using FMEval

AWS Machine Learning

In this post, we discuss best practices for working with FMEval in ground truth curation and metric interpretation for evaluating question answering applications for factual knowledge and quality. Ground truth data in AI refers to data that is known to be true, representing the expected outcome for the system being modeled.

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J.D. Power and Tethr collaborate to fuel customer experience insights

Tethr

Today, we’re excited to announce a collaboration that will enable organizations to utilize the insights delivered through Tethr with best practices from a name you know and trust. Power consultant provides a review and readout of the results to help further isolate macro issues and prescribe best practices.

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10 Best Practices to Develop Your Digital Transformation Framework

aircall

By following best practices for your digital transformation framework, you also get the benefit of flexibility so you can add and subtract digital tools as your company’s needs change. 10 Best Practices to Develop a Framework for Digital Transformation. Run an audit to create a benchmark to map your current status.

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How to Bring Agile Innovation to Customer Success

Totango

An agile approach brings the full power of big data analytics to bear on customer success. Agile CS goals should be quantified in terms of measurable objectives and benchmarks. This provides transparency and accountability and empowers a data-driven approach to customer success. Define How to Measure Success.

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Building an efficient MLOps platform with OSS tools on Amazon ECS with AWS Fargate

AWS Machine Learning

ZOE is a multi-agent LLM application that integrates with multiple data sources to provide a unified view of the customer, simplify analytics queries, and facilitate marketing campaign creation. He is passionate about machine learning engineering, distributed systems, and big-data technologies.

APIs 120
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What Is Digital Transformation? A Complete Guide

Cincom

Companies use advanced technologies like AI, machine learning, and big data to anticipate customer needs, optimize operations, and deliver customized experiences. Creating robust data governance frameworks and employing tools like machine learning, businesses tend derive actionable insights to achieve a competitive edge.

CRM 40