CCNG

JULY 6, 2022

And industry benchmarking, trend analysis, and best practices all help shape your strategic decisions. Your network can show you the best path to almost any destination. ?Your Your professional network provides valuable opportunities to benchmark programs, practices and performance.

Best practices 195

Best practices CCNG Benchmark Consulting 195

CX Global Media

SEPTEMBER 5, 2018

Your solution provider can be a key source for discovering the contact center best practices , so make sure their activity in contact center learning opportunities like networking events and education are part of your decision criteria. We just participated in a CCNG networking event which was absolutely phenomenal.

Best practices 174

Best practices Contact Center CCNG Coaching 174

CCNG

JULY 11, 2020

Industry benchmarks, trend analysis, and accepted best practices all help shape your strategic decisions. But understanding how these data are effectively applied in your unique business context is a complex issue--one that is best achieved through candid dialogue among peers. Make the commitment to reach out to yours.

CCNG 195

CCNG Benchmark Contact Center Customer Care 195

CCNG

JANUARY 4, 2023

However, the proper knowledge management technology, implemented with best practices, can bring very high return on investment, boost AX, and improve service quality and compliance. Bruce Belfiori is CEO of Benchmark Portal LLC, resource partner to CCNG providing content, studies, insights and more for contact center leaders.

Customer Experience 195

Customer Experience Contact Center CCNG Self service 195

CCNG

OCTOBER 26, 2022

Benchmarks, research and industry best-practices all help shape strategic decisions. Understanding how information applies in your environment is often best achieved through candid conversation with peers. For a complete list of all 24 best practices you can use this link for a copy of the full white paper.

Best practices 195

Best practices CCNG Benchmark Personalization 195