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Survey Design – Best Practices

Lumoa

Here we’ll discuss some best practices for designing effective surveys – everything from creating questions that elicit actionable responses, to logic-checking your data to ensure accuracy. Survey Design Best Practices. How much money did you spend on entertainment last month?”.

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Best practices for building robust generative AI applications with Amazon Bedrock Agents – Part 1

AWS Machine Learning

This two-part series explores best practices for building generative AI applications using Amazon Bedrock Agents. This data provides a benchmark for expected agent behavior, including the interaction with existing APIs, knowledge bases, and guardrails connected with the agent.

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Ground truth curation and metric interpretation best practices for evaluating generative AI question answering using FMEval

AWS Machine Learning

In this post, we discuss best practices for working with FMEval in ground truth curation and metric interpretation for evaluating question answering applications for factual knowledge and quality. When using LLMs as a judge, make sure to apply prompt safety best practices. Question Answer Fact Who is Andrew R.

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Essential Paid Search Benchmarks for Every Industry in 2022

Joe Rawlinson

Now, the question is—what are the metrics and figures to benchmark for every industry? Travel, arts and entertainment, and sports and recreation industries have the lowest CPCs, with $1.40, $1.60, and $1.73, respectively. As with previous benchmark reports, the numbers have been consistently high for these industries.

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From Discovery to Delivery: Here’s a Proven Methodology to CX Success

CSM Magazine

Another award nominated project this time with Flutter Entertainment sees our Workforce Optimisation project stand as further testament to our transformation capabilities. Similarly, at Homeserve, our AI voice automation solution now handles 10 million calls annually, delivering 1M in yearly savings with 36% of claims automated.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. Set your goals (contact concurrency or resolution time, the percentage of first time resolution, etc.)

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How Games24x7 transformed their retraining MLOps pipelines with Amazon SageMaker

AWS Machine Learning

Games24x7 is one of India’s most valuable multi-game platforms and entertains over 100 million gamers across various skill games. This project is a blueprint across different data science teams and has increased the overall productivity by allowing members to operate, manage, and collaborate with best practices.

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