Benchmark Best practices Social media contact 
Maru Group
FEBRUARY 11, 2019
Results and Insight from Maru/edr’s Retail Digital Customer Experience Benchmark report. Retail Digital Experience Benchmark 2019. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. Download your copy.
Maru Group
FEBRUARY 11, 2019
Retail Digital Experience Benchmark 2019. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. .
Lumoa
APRIL 28, 2024
Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more. For security, ISO 27001 is the world’s best-known standard for information security management systems (ISMS). Medallia, Qualtrics, and Lumoa are all ISO 27001 certified.
Expert insights. Personalized for you.
40 
Let's personalize your content