AWS Machine Learning

AUGUST 7, 2024

In the face of these challenges, MLOps offers an important path to shorten your time to production while increasing confidence in the quality of deployed workloads by automating governance processes. In this post, we refer to the advanced analytics governance account as the AI/ML governance account.

Government 121

Government Benchmark Scripts Enterprise 121

The Northridge Group

AUGUST 23, 2022

Health plans that maintain a 4 or 5-star rating are more likely to receive and maintain government contracts so they must be vigilant about fulfilling SLAs for every government entity that provides star ratings. These KPIs include: Average Handle Time (AHT). First Contact Resolution (FCR). Customer Experience (CX).

Healthcare 128

Healthcare Contact Center outsourcing contact center associations 128

AWS Machine Learning

APRIL 25, 2024

Government agencies summarize lengthy policy documents and reports to help policymakers strategize and prioritize goals. The overall goal of this post is to demystify summarization evaluation to help teams better benchmark performance on this critical capability as they seek to maximize value. ROUGE would not identify these issues.

Metrics 136

Metrics Benchmark Government Calibration 136

JustCall

NOVEMBER 24, 2022

These references include government websites, regulatory body websites, news portals, forums, etc. In fact, given that governments are buckling down to ensure data privacy and protection, every other business that possesses customer data would require regulatory intelligence at some point or the other. So, use them to set the tone.

Government 52

Government Calibration Benchmark Marketing 52