Benchmark Call flow Telecommunications 
Spearline
JANUARY 25, 2022
Replicate your customers’ experience when they call your organization The self-serve, cloud-based Spearline platform proactively monitors critical business telecommunication services and gives you the peace of mind that your numbers are performing as they should be. The test allows you to proactively measure and benchmark any delay.
Spearline
NOVEMBER 18, 2021
The Spearline solution Our latency tests replicate your customers’ call flow allowing you to quantify the amount of latency your customer’s experience. The Spearline latency test allows you to proactively measure and benchmark any delay, and, with repeated testing, the spot where there are variations over time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Spearline
NOVEMBER 24, 2021
In telecommunications, latency is the time between when you speak, to when the other person hears your voice. Spearline’s latency test allows you to: Replicate your customers’ call flow. Proactively measure and benchmark any delay. So, what exactly is latency? Implement Spearline’s latency tests.
Spearline
OCTOBER 5, 2021
In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Pinpoint failures, identify patterns, and share information using our detailed call logs. Please send us a brief message and we will be in touch with you shortly.
Spearline
MAY 21, 2019
Our latency tests replicate your customers' call flow allowing you to quantify the amount of latency your customers experience. The Spearline latency test allows you to proactively measure and benchmark any delay, and, with repeated testing, spot where there are variations over time.
Spearline
JUNE 18, 2019
In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Key benefits: Drive improvements in your customer experience by fully understanding call quality from your customers’ perspective.
Spearline
JUNE 18, 2019
In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Key benefits: Drive improvements in your customer experience by fully understanding call quality from your customers’ perspective.
Expert insights. Personalized for you.
132 
Let's personalize your content