Remove Benchmark Remove Conference Remove Consulting
article thumbnail

How to Create A Financial Times Award-Winning Consultancy from Scratch

Beyond Philosophy

Beyond Philosophy won an award named one of the Best Management Consultancy Firms in the UK, by the Financial Times (FT). This bonus episode podcast explores how you can take your idea and turn it into an Financial Times Award-Winning consultancy, too. Then I began conference speaking. Have an original idea.

article thumbnail

How to Create A Financial Times Award-Winning Consultancy from Scratch

Beyond Philosophy

Beyond Philosophy won an award named one of the Best Management Consultancy Firms in the UK, by the Financial Times (FT). This bonus episode podcast explores how you can take your idea and turn it into an Financial Times Award-Winning consultancy, too. Then I began conference speaking. Have an original idea.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Five US-Based Conferences Customer Experience Professionals Should Consider in 2019

Satrix Solutions

Which is why attending conferences are paramount for professional and personal development. The ability to network with people organically, deeply engage with content with like-minded peers, and have a little fun, are all reasons conferences are valuable ways to improve yourself and your company. Dates: TBD. Why should you attend?

article thumbnail

7 Strategies to Benchmark SaaS Customers to Success

Amity

Customer benchmarking — the practice of identifying where a customer can improve or is already doing well by comparing to other customers – helps Customer Success Managers to deliver unique value to their customers. I’ve found that SaaS vendors use seven distinct strategies to empower CSMs with customer benchmarking.

article thumbnail

What Do The Financial Times, ROI, and CX Have In Common?

Beyond Philosophy

My company, Beyond Philosophy was named as one of the Best Management Consultancy firms in the UK by the Financial Times. When I started my global Customer Experience consultancy in 2002, I had not been a consultant. When I started my global Customer Experience consultancy in 2002, I had not been a consultant.

article thumbnail

Using Data to Drive Your Wellbeing Strategy

CSM Magazine

At our recent Disrupt 2023 conference I outlined how, at Sabio, we’re using data to ‘think outside the tick-box’ and help create lasting and effective wellbeing strategies for clients. First, an initial Spotlight Consultancy engagement to benchmark and understand current workplace wellbeing.

article thumbnail

10 Things You Must Know to Establish and Preserve Your Customer Service Culture

Beyond Philosophy

We spoke with Marilyn Suttle, a conference speaker, and three-time best-selling author and coach, on a recent podcast. In our global customer experience consultancy, we call this situation an inside-out approach or an environment focused on what is good for the company rather than what’s good for the customers.