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SYKES Featured on 3 IAOP® Best of the Global Outsourcing 100® Lists

Sykes

The Global Outsourcing 100 list is considered “the premier benchmark against which all outsourcing service providers are measured.” The Global Outsourcing 100 list is considered “the premier benchmark against which all outsourcing service providers are measured.” Sykes Enterprises, Incorporated.

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The Vcare Big List of Customer Care Conferences

Vcaretec

It’s that time of year again - time to map out your budget for industry conferences and events. Conferences have huge value for brands looking to learn, network, and even find their next strategic partner. We’ve made it easy for you to check this off your list with our Big List of Customer Care Events and Conferences.

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Increased Member Engagement With Increased Renewals

Quality Contact Solutions

By Marcia Jenkins, Senior Operations Manager According to the 2021 Membership Marketing Benchmark report, it has been a challenging year for association membership. Components of Successful Telemarketing Calls Whether in-house or with an outsourced partner, here are some of the basic telemarketing components essential to success.

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Ten Dumb Things Smart Contact Center Executives Do

Taylor Reach Group

Tim Ferriss, author of The 4-Hour Work Week , famously told his outsourced agents that if a problem cost less than $100 they should fix it themselves. it also reduces time to speak with industry peers, to attend conferences or seminars. It is important that managers make all decisions…I know it is only a $.49

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5 Tips on AI-Powered Phone Lines

Call Experts

4 Strategies to Outsource Telephone Triage . Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. Outsourcing to Call Center Offers Efficiency and Savings.

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The Value of an Optimized Customer Experience

Call Experts

4 Strategies to Outsource Telephone Triage . Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. Outsourcing to Call Center Offers Efficiency and Savings.

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Understand and Optimize your Unique Customer Touchpoints

Call Experts

4 Strategies to Outsource Telephone Triage . Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. Outsourcing to Call Center Offers Efficiency and Savings.