Sykes

SEPTEMBER 11, 2019

The Global Outsourcing 100 list is considered “the premier benchmark against which all outsourcing service providers are measured.” Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers.

outsourcing 75

outsourcing Multichannel Enterprise Technical Support 75

COPC

JANUARY 3, 2016

is partnering with Execs In The Know , a global network of customer management professionals, to conduct the fourth annual Customer Experience Benchmarking (CXMB) Series. Working together, we are surveying consumers about their experiences and perceptions in a multichannel environment. In addition to the survey program, COPC Inc.

Multichannel 40

Multichannel Customer Experience Surveys Benchmark 40

COPC

MAY 23, 2016

recently presented at the 2016 CXMB Workshops in San Diego and Toronto, organized by Execs In The Know. At both workshops, COPC Inc. At both workshops, COPC Inc. Read our workshop presentation. would like to thank Petco for hosting the San Diego workshop and RBC for hosting the Toronto event. The post COPC Inc.

Surveys 40

Surveys Multichannel Benchmark Customer Experience 40

COPC

APRIL 14, 2016

Judi is providing an in-depth exploration of the findings from the 2015 Customer Experience Management Benchmark (CXMB) Survey — a joint venture between COPC Inc. and Execs In The Know present the CXMB Workshop. and Execs In The Know present the CXMB Workshop. Judi Brenstein of COPC Inc. and Execs In The Know.

Benchmark 40

Benchmark Journey mapping Airlines Contact Center 40