Call Center BPO: Streamlining Business Operations
Outsource Consultants
JANUARY 8, 2025
Use industry benchmarks to guide your goal-setting process. This practice has gained significant traction, with the global call center market estimated at US$332.2 Billion in 2023 and projected to reach US$500.1 Billion by 2030, growing at a CAGR of 6.0%. Work with your BPO partner to set realistic targets for these metrics.
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