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Three ways to improve your digital customer experience in 2019

Maru Group

Results and Insight from Maru/edr’s Retail Digital Customer Experience Benchmark report. Retail Digital Experience Benchmark 2019. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. Download your copy.

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Three ways to improve your digital customer experience in 2019

Maru Group

Retail Digital Experience Benchmark 2019. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. .

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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more. Integrations All three solutions offer integrations with other tools to collect data for the platform. Their integration capabilities are extensive and designed to meet the complex needs of large organizations.