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J.D. Power and Tethr collaborate to fuel customer experience insights

Tethr

Today, we’re excited to announce a collaboration that will enable organizations to utilize the insights delivered through Tethr with best practices from a name you know and trust. Power consultant provides a review and readout of the results to help further isolate macro issues and prescribe best practices.

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These 8 Technologies Are Transforming the Contact Center

DMG Consulting

Thank you for your interest in DMG Consulting’s publications. Advancements in artificial intelligence (AI), machine learning, Big Data analytics, and mobility are all driving contact center innovation. The lack of best practices for carrying out a successful KM implementation resulted in a plethora of frustrated users.

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Achieve operational excellence with well-architected generative AI solutions using Amazon Bedrock

AWS Machine Learning

Managing bias, intellectual property, prompt safety, and data integrity are critical considerations when deploying generative AI solutions at scale. Because this is an emerging area, best practices, practical guidance, and design patterns are difficult to find in an easily consumable basis.

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The Vcare Top 50 Customer Care Influencers

Vcaretec

Connect: @RoyAtkinson Chip Bell Bio: Customer Service Expert, Keynote Speaker, Business Consultant, Author of 'Sprinkles.' Market research & trends, best practices, tech. Connect: @AnnaSabryan Greg Sherry Bio: Software marketing VP | Tweet about Marketing, Customer Service, Customer Experience, Analytics, Big Data.

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Optimize for sustainability with Amazon CodeWhisperer

AWS Machine Learning

By using established patterns or templates, these programs may produce code that more consistently adheres to sustainability best practices. His knowledge ranges from application architecture to big data, analytics, and machine learning. Erick holds a B.S. in Business from the University of San Francisco and an M.S.

Analytics 126
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21 Business Analysts & Call Center Leaders Reveal the Optimal Role of the Business Analyst in Call Center Operations

Callminer

Carol Tompkins is the Business Development Consultant at AccountsPortal. Business analysts working in the call center environment have an opportunity to help formulate, enhance and mature application strategies and critical product road mapping for call center operations. Carol Tompkins. accountsportal.

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Build a custom UI for Amazon Q Business

AWS Machine Learning

He helps organizations in achieving specific business outcomes by using data and AI, and accelerating their AWS Cloud adoption journey. He has extensive experience across big data, data science, and IoT, across consulting and industrials. Deba is a Senior Architect on the AWS GenAI Labs team.

APIs 137