ROI CX Solutions

DECEMBER 17, 2024

Though you are calling on behalf of a legitimate business, some of your telemarketing practices may not comply with the Telephone Consumer Protection Act (TCPA). Staying up-to-date : Regularly review TCPA updates and train your team to comply with changing telemarketing laws. What does TCPA stand for?

Telemarketing 52

Telemarketing Call Logging Best practices Call Center 52

Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. I will never forget the first time I received feedback on an outbound call from my supervisor. Communication: ?

Telemarketing 52

Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

SEPTEMBER 29, 2021

With nearly three decades of call center experience, Chris is a proven professional with in-depth knowledge of inbound and outbound operations. Reducing labor costs doesn’t have to be complicated. Quality Contact Solutions can help. . Learn More.

Business Process Outsourcing 98

Business Process Outsourcing outsourcing Call Center Technical Support 98

Quality Contact Solutions

MARCH 22, 2021

Everything starts with assisting our clients with identifying their wildly important goal for their inbound call center campaign. With nearly three decades of call center experience, Chris is a proven professional with in-depth knowledge of inbound and outbound operations.

Call Center 98

Call Center First call resolution Abandon rate industry standards 98

Quality Contact Solutions

DECEMBER 31, 1969

Michelle has over 25 years of call center experience, of which the last eight have been with QCS. Michelle Perry is an Operations Manager for Quality Contact Solutions with primary responsibilities, including overseeing the daily operations of client programs and agent success.

Call Center 49

Call Center Metrics Scripts Sales 49