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Unleash the power of generative AI with Amazon Q Business: How CCoEs can scale cloud governance best practices and drive innovation

AWS Machine Learning

With Amazon Q Business , Hearst’s CCoE team built a solution to scale cloud best practices by providing employees across multiple business units self-service access to a centralized collection of documents and information. This made sure end users would only receive responses from documents they were authorized to view.

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Navigating outpatient best practices, part 1: Why clinical documentation integrity is more important than ever

Nuance

As healthcare moves from traditional fee-for-service to risk-adjusted reimbursement models, clinical documentation integrity is more important than ever. In this series of articles, we’ll look at how shifting reimbursement models make it even more important for outpatient settings to achieve clinical documentation excellence.

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International Contact Centre Operations Tips & Best Practices

Callminer

Use of recorded calls where similar issues were handled adeptly are particularly effective here.” – 5 Call Center Training Best Practices , CallMiner; Twitter: @CallMiner. ” – 15 Best Practices For Effective Call Center Management , Sling. Offer rewards for great performance.

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Navigating outpatient best practices, part 2: How AI-powered workflows drive appropriate documentation accuracy and reimbursement

Nuance

It’s a massive task, requiring outpatient clinics across the nation to review patient charts to ensure Hierarchical Condition Categories (HCCs) are correctly documented for each patient. But, with an AI-first approach to clinical documentation integrity, it needn’t be. In the previous article in this series, we [.]

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Best practices for building robust generative AI applications with Amazon Bedrock Agents – Part 1

AWS Machine Learning

This two-part series explores best practices for building generative AI applications using Amazon Bedrock Agents. It’s also a best practice to collect any extra information that would be shared with the agent in a production system. Implement citation mechanisms to reference source documents in responses.

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Best practices and lessons for fine-tuning Anthropic’s Claude 3 Haiku on Amazon Bedrock

AWS Machine Learning

In this post, we explore the best practices and lessons learned for fine-tuning Anthropic’s Claude 3 Haiku on Amazon Bedrock. However, achieving optimal performance with fine-tuning requires effort and adherence to best practices.

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Customize Amazon Textract with business-specific documents using Custom Queries

AWS Machine Learning

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from scanned documents. Queries is a feature that enables you to extract specific pieces of information from varying, complex documents using natural language.

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