TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)
CrazyCall
AUGUST 8, 2019
That’s why we’ve neatly packed everything into an Ebook that you can download and get back to anytime you want and need. Download Ebook. In the second part of the article we’re going to focus on Outbound call center metrics. Outbound Calls per Day. One of the most basic outbound call center metrics.
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