Globitel

JULY 27, 2024

ISO 45001 is the international standard for occupational health and safety management systems, which demonstrates Globitels commitment to following best practices in providing a safe and healthy work environment for its employees. Globitel has offices in Jordan, Saudi Arabia, UAE, Egypt, and Iraq.

industry standards 52

industry standards Government Healthcare Education 52

AWS Machine Learning

NOVEMBER 22, 2023

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. Reserve your seat now!

Engineering 136

Engineering Best practices APIs Government 136

CSM Magazine

JANUARY 28, 2024

By leveraging MFA, businesses can significantly mitigate the risk of unauthorized access and ensure compliance with stringent industry standards. Deploying MFA across various platforms allows for secure access while embracing best practices that keep the technology infrastructure agile and responsive to change.

industry standards 52

industry standards Best practices Finance Healthcare 52

Call Experts

OCTOBER 5, 2023

Adhering to Regulations High-quality call centers ensure compliance in industries with stringent regulatory requirements, such as healthcare or finance. They help businesses maintain the necessary standards while delivering excellent customer service. Call Experts takes this seriously and maintains robust security measures.

Contact Center 105

Contact Center Call Center outsourcing contact center solutions 105

Certified Languages International

JUNE 6, 2019

In-person interpreting has long been a mainstay in healthcare. Related: In Healthcare, When Are Video Interpreters Preferable to Telephone Interpreters? Robust security is the holy grail of healthcare. And for good reason — healthcare organizations accounted for 45% of ransomware attacks. When you do not speak nerd.

Healthcare 40

Healthcare Wireless Best practices industry standards 40

Certified Languages International

MAY 13, 2019

In-person interpreting has long been a mainstay in healthcare. Related: In Healthcare, When Are Video Interpreters Preferable to Telephone Interpreters? Robust security is the holy grail of healthcare. And for good reason — in 2017, healthcare organizations accounted for 45% of ransomware attacks. VRI features.

Healthcare 40

Healthcare Wireless Best practices industry standards 40

Call Experts

JULY 27, 2023

At Call Experts, we routinely hit industry standards and have even received Platinum certification from our industry partner ATSI. In this blog, we will explore how contact centers have transformed the industry and discuss the key metrics that should be tracked to ensure continued customer satisfaction.

Call Center 52

Call Center Customer Service Multichannel Abandon rate 52

Outsource Consultants

JANUARY 28, 2025

Verify Security and Compliance Standards In today’s digital landscape, robust security measures are non-negotiable. Your chosen call center provider should adhere to industry-standard security protocols and comply with relevant regulations (e.g., HIPAA, GDPR, or PCI-DSS ), depending on your industry.

Enterprise 67

Enterprise Contact Center Average Handle Time contact center solutions 67

Balto

JANUARY 22, 2024

By doing so, the AI assistant becomes more adept at understanding medical workflows, patient history, and the unique challenges faced by the facility, offering tailored and context-aware insights for better decision-making within the healthcare setting. That’s where generative AI acts as a game-changer.

Contact Center 52

Contact Center Coaching Average Handle Time Scripts 52

Back Office Centers

NOVEMBER 17, 2023

Data is used and its nature varies from sector to sector and industry to industry. A financial corporation, for instance, is not going to find much value in healthcare data. When analyzing your data, the outsourced team adheres to best practices and makes use of cutting-edge technologies.

outsourcing 40

outsourcing Government Healthcare Entertainment 40

Call Experts

APRIL 8, 2024

Adhering to Regulations High-quality call centers ensure compliance in industries with stringent regulatory requirements, such as healthcare or finance. They help businesses maintain the necessary standards while delivering excellent customer service. Call Experts takes this seriously and maintains robust security measures.

Contact Center 52

Contact Center Call Center outsourcing contact center solutions 52

AWS Machine Learning

JANUARY 26, 2024

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

Best practices 139

Best practices Government Engineering Accountability 139

SmartKarrot

APRIL 17, 2023

Here are some best practices to ensure that your AI chatbot communication is secure and private: Data Encryption: Ensure that all data transmitted between your AI chatbot and users is encrypted using industry-standard encryption protocols. Like what you are reading?

Chatbots 10

Chatbots Scripts Enterprise Education 10

SmartKarrot

FEBRUARY 15, 2022

This will help you stay up to date with the trends and best practices of customer service. In this article, we have curated a list of the top 30 customer service experts you should start following to learn more and gain better insights into the industry. Carla Johnson. Evan Shumeyko. Flavio Martins.

Customer Service 10

Customer Service Customer centricity Consulting Consulting 10

NobelBiz

APRIL 9, 2024

In this comprehensive article, we delve into the details of call center compliance , exploring its significance, the laws and regulations governing it, common mistakes to avoid, and best practices for ensuring adherence. Table of Contents What is Call Center Compliance and Why is it Important? HIPAA Regulations: In the U.S.,

Call Center 104

Call Center Telemarketing Healthcare Government 104

AWS Machine Learning

APRIL 1, 2025

The following are some key best practices: Document preparation Use structured text-based PDF documents. The best practices outlined in this post provide a foundation for organizations to maximize the benefits of this technology while maintaining high standards of accuracy.

APIs 121

APIs Best practices Feedback Engineering 121

AWS Machine Learning

NOVEMBER 1, 2024

In contrast to the energy-intensive nature of centralized trial sites, the distributed nature of decentralized clinical trials offers a more practical and cost-effective approach to implementing renewable energy solutions. For centralized clinical trials, many are conducted in energy-intensive healthcare facilities.

Metrics 113

Metrics Transportation industry standards Analytics 113

AWS Machine Learning

JANUARY 21, 2025

Companies across retail, manufacturing, healthcare, and other sectors face pressing challenges in accurate planning and forecasting. Retail and CPG organizations rely on industry standard methods in their approach to forecasting. Businesses today deal with a reality that is increasingly complex and volatile.

Metrics 101

Metrics Enterprise Sales APIs 101