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What I saw throughout the day was something I have not seen in previous online seminars. As Customer Success continues to evolve as an industrystandard, I found that the BIG RYG conference offered many beneficial solutions and ideas regarding the integration and iteration of CS for business impact.
Continuous Monitoring and Adaptation Hey, change can be the only thing constant in your field, so regularly reviewing and updating your customer service policies will help reflect changes in laws, regulations, and your industry’sbestpractices in your day to day business.
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