Quality Contact Solutions

FEBRUARY 4, 2022

One of the industries out there that provides these opportunities is telemarketing. Telemarketing from home is very common and can be a great way to work straight from your own house and eliminate commuting. Here are seven simple tips to succeed when working in a telemarketing from home role. Have Your Own Dedicated Space.

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Quality Contact Solutions

DECEMBER 23, 2021

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Quality Contact Solutions

SEPTEMBER 14, 2022

After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. Download: 10 Ways to Use an Outbound Telemarketing Partner.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing Appointment Setting Best Practices: Part 1. Telemarketing appointment setting is a cost-effective way to use less expensive people resources to set appointments for your salespeople. Telemarketing appointment setting requires tenacity and creativity. B2B Telemarketing Incentives. Subscribe Now.

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Quality Contact Solutions

DECEMBER 31, 1969

In Part 1 , we discussed how to maximize the appointment kept rate when conducting telemarketing appointment setting. In addition, we introduced the 6 primary components of a successful telemarketing appointment setting program. B2B Telemarketing Appointment Setting Starts with a Good List. B2B Telemarketing Incentives.

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Quality Contact Solutions

MARCH 1, 2021

When I first started working in the telemarketing services industry, I got up every morning, drove 20 miles to an office, and made $5 an hour. Home-based telemarketing services benefit employers and employees by: Reducing Expenses. 3 Best Practices for Home-Based Telemarketing Services Employers & Employees.

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Quality Contact Solutions

MARCH 8, 2021

Ryan Apodac is responsible for training at Quality Contact Solutions, a leading outsourced telemarketing organization. The post 10 Best Practices for Delivering Virtual Training appeared first on. Virtual training offers unique opportunities.

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Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. Successful outsource telemarketing supervisors understand the KPI’s and the story they tell.?.

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Quality Contact Solutions

DECEMBER 31, 1969

If you are hiring an outsource call center provider , I’d advise that before you make a selection be sure the candidate company has a good process for working with the agents. Call quality monitoring best practices: Providing consistent feedback must be prioritized. Telemarketing Quality Assurance: Lessons Learned.

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Vcaretec

JULY 18, 2023

It's a wise move to decide to call center outsourcing solutions so you can maintain your attention on what matters most—running your business! If you're not careful, outsourcing could cause you more problems than it's worth. Together, they can support the success of your outsourced project. Be Clear Clarity is crucial.

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ROI CX Solutions

DECEMBER 17, 2024

Though you are calling on behalf of a legitimate business, some of your telemarketing practices may not comply with the Telephone Consumer Protection Act (TCPA). Staying up-to-date : Regularly review TCPA updates and train your team to comply with changing telemarketing laws. What does TCPA stand for?

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Quality Contact Solutions

DECEMBER 31, 1969

Born and raised in the heartland of Nebraska, Quality Contact Solutions (QCS) stands out from other telemarketing companies. QCS has provided outsource telemarketing solutions for over 13 years. There are a lot of telemarketing companies out in the marketplace. Our goal is to make telemarketing simple.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing appointment setting can be a game changer for any sales team. Telemarketing appointment setting is a great way to work through cold calls, and setup your experts with viable contacts to work. Once your internal contact list has been worked through, it’s important to find the next best lead source. Learn More.

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Quality Contact Solutions

MARCH 18, 2021

By Alejandra Gerbe, Operations Manager Finding the right inbound call center outsourcing partner can be a daunting decision for many businesses, but it does not have to be. Here are five secrets you need to know about inbound call center outsourcing and how to pick the perfect partner that will balance your business and be successful.

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Select VoiceCom Blog

AUGUST 9, 2021

Yes, telemarketing has had a bad rap for being a traditional and interruptive form of advertising, […]. The post Ace Your Sales Calls: Stats, Techniques, Best Practices appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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Select VoiceCom Blog

AUGUST 9, 2021

Yes, telemarketing has had a bad rap for being a traditional and interruptive form of advertising, […]. The post Ace Your Sales Calls: Stats, Techniques, Best Practices appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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Quality Contact Solutions

JULY 26, 2022

Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice. READ: INBOUND CUSTOMER SERVICE CASE STUDY.

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Quality Contact Solutions

JULY 26, 2018

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. By Angela Garfinkel, President. I was wrong. State-specific Do Not Call regulations.

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Quality Contact Solutions

MARCH 24, 2022

The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. As the hard-grafting on the front lines intensifies, more and more independent agencies outsource their most challenging task : finding new business. Here’s why. Flexibility in staffing.

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Quality Contact Solutions

SEPTEMBER 22, 2022

Lead Generation Strategy #3: Telemarketing Telemarketing lead generation companies are experts at what they do and relieve the burden of these efforts off your team. Working with an outsourced telemarketing partner frees your internal sales teams from prospecting and allows them to focus on closing leads.

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Quality Contact Solutions

FEBRUARY 3, 2023

With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. The good news is that most outsourcing partners will help find the best solution to accomplish your objectives. In addition, your telemarketing partner acts as an extension of your team.

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Outsource Consultants

FEBRUARY 5, 2025

Outsourcing these services can enhance efficiency, reduce costs, and improve performance. This guide will help you navigate the selection process and implement best practices to maximize results. Why Outsource Outbound Call Center Services? Communicate these KPIs clearly to your outsourcing partner.

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Quality Contact Solutions

DECEMBER 31, 1969

In this article, I’ll share how to calculate call center outsourcing cost for outbound calls. Outbound call center outsourcing cost. Telemarketing hours. The telemarketing hours should be an agreed-upon number of hours that the call center will invoice you for in a given period. Training hours. Monthly management fee.

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Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing plays a vital role in the success and growth of companies. While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay.

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Quality Contact Solutions

NOVEMBER 12, 2021

Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. Angela has the pleasure of leading a talented team that runs thousands of outbound telemarketing program hours on a daily basis. Request Price Quote.

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Quality Contact Solutions

JUNE 1, 2022

With lower costs and increased efficiencies, business process outsourcing is the perfect solution for healthcare organizations. Megan’s experience includes working as an outbound telemarketing manager for a Fortune 100 company for many years. Learn more about our healthcare BPO solutions.

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Quality Contact Solutions

JANUARY 19, 2023

When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. Here are three crucial tips for choosing the best provider to support your business. Here are three crucial tips for choosing the best provider to support your business.

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Quality Contact Solutions

DECEMBER 31, 1969

It’s not uncommon for organizations to look towards outsourcing to support business demands that it cannot handle. Outsourcing technical support call center functions provides a lot of benefits, especially too small to medium size businesses with limited resources. An outsourced technical support call center will improve SLAs.

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Global Response

FEBRUARY 26, 2024

Medical answering services : By outsourcing to a call center , healthcare providers can offer 24/7 answering services. Best practices for medical call center success For a medical call center to succeed, it must ensure high-quality service, efficiency, and compliance with healthcare standards.

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Quality Contact Solutions

MAY 19, 2021

Have they asked what my goals in outsourcing to a call center partner are? Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. For the following questions, answer “Yes,” “I think so,” or “No.”. Have they told you what their company values are?

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Quality Contact Solutions

OCTOBER 19, 2022

Working with a telemarketing company for appointment setting helps companies save time and money that would otherwise be spent by the internal sales team handling these efforts. In addition, outsourcing allows the sales team to focus better on closing deals and increasing sales conversions. Request a Price Quote.

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Quality Contact Solutions

DECEMBER 31, 0001

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list. Telesales training is best conducted with a thoughtful blend of classroom training and hands-on experience. At Quality Contact Solutions , when it comes to telesales best practices, our learning never stops.

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Quality Contact Solutions

DECEMBER 31, 1969

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list. Telesales training is best conducted with a thoughtful blend of classroom training and hands-on experience. At Quality Contact Solutions , when it comes to telesales best practices, our learning never stops.

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Quality Contact Solutions

FEBRUARY 24, 2022

Here are seven best practices to set yourself up for success in a work from home environment. Check out additional tips to thrive in your telemarketing job from home. Usually, when you do, you’ll likely learn a best practice from a peer that will help you accomplish your goals faster.

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Anexa BPO

NOVEMBER 20, 2020

Outsourcing is one of the most widely utilized business practices of our time, and it isn’t hard to guess why – results. In part one of our blog, we discussed the basics as well as the value of data entry and telemarketing in your business model. This is why outsourcing is prudent for all things relating to this key department.

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Quality Contact Solutions

DECEMBER 10, 2021

Outsourcing Communication. Many contact centers have evolved into what’s known as Business Process Outsourcing, or? Outsourcing to a BPO also allows business owners to find highly skilled workers in specific areas where needed. It’s a fact that outsourcing reduces business costs. One of the many benefits ?of

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Quality Contact Solutions

DECEMBER 31, 1969

Are you considering outsourcing your inhouse customer care? There are many key steps and factors that come into play when considering outsourcing. How do I pick the right outsource partner? So, how do you Successfully Outsource your Inhouse Customer Care? Find your outsource partner. Find your outsource partner.

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