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13 Tips and Best Practices for Real Estate Customer Service

Help Scout

If there’s one thing HGTV has taught us all, it’s this: Real estate is complicated. Whether it’s buying a house, selling one, renovating, building, or managing a property, each different facet of real estate comes with its own set of challenges. All of that makes real estate a pretty high-stakes game.

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Guest Post: 10 SMS Automation Best Practices for Exceptional Customer Satisfaction

ShepHyken

This week, we feature an article by Philip Portman, Founder/CEO of Textdrip , a texting platform for insurance, mortgage, real estate, and solar sales. He shares how SMS automation can be leveraged to enhance customer experiences by providing personalized and timely interactions.

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Make ‘Em Stay: Your Guide to Lifetime Real Estate Clients

JustCall

They’re not just focused on closing deals but building real, lasting relationships. Nurturing those relationships in real estate? We will show you how to build rock-solid relationships with your clients that’ll keep them coming back for years to come, even in the ever-changing world of real estate.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. The number one way to increase efficiency in a call center is by…”. Kristian Martell.

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The Ultimate Guide to Lead Conversion in Today’s Competitive Real Estate Market

JustCall

Consequently, this fear and lack of purchase intent have had a widespread impact on the livelihoods of real estate agents, who are now struggling to make ends meet due to the reduced demand in the market. As a result of this economic shift, the importance of lead conversion in the real estate market has grown exponentially.

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Efficiency at Your Fingertips: Why SMS is the Ultimate Tool for Real Estate Agents

JustCall

In today’s digital age, communication has become more critical than ever before, and it is no different when it comes to the real estate industry. Real estate agents require efficient communication methods to keep in touch with leads, manage appointments and stay up-to-date with clients.

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Creating A Better Client Experience In Real Estate Transactions

CSM Magazine

Every business, especially one built on real estate, requires swift interactions with customers’ requests, interests, and needs. In real estate, creating relationships is crucial by understanding their needs and the market and helping the customer find the home that fits those needs.