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Guest Post: 10 SMS Automation Best Practices for Exceptional Customer Satisfaction

ShepHyken

This week, we feature an article by Philip Portman, Founder/CEO of Textdrip , a texting platform for insurance, mortgage, real estate, and solar sales. This proactive approach enhances customer experiences and can lead to increased sales and customer trust.

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13 Tips and Best Practices for Real Estate Customer Service

Help Scout

If there’s one thing HGTV has taught us all, it’s this: Real estate is complicated. Whether it’s buying a house, selling one, renovating, building, or managing a property, each different facet of real estate comes with its own set of challenges. All of that makes real estate a pretty high-stakes game.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Alex Tebbs. Rachel Ivers.

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25 Call Center Technology Trends to Watch in 2021

Callminer

Sales and service are being brought together as one. Aligning sales and service helps customer service agents deliver more personalized customer experiences, which naturally leads to better business outcomes. Reducing their real estate footprint is another cost-reduction strategy.”

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Make ‘Em Stay: Your Guide to Lifetime Real Estate Clients

JustCall

They’re not just focused on closing deals but building real, lasting relationships. Nurturing those relationships in real estate? We will show you how to build rock-solid relationships with your clients that’ll keep them coming back for years to come, even in the ever-changing world of real estate.

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Creating A Better Client Experience In Real Estate Transactions

CSM Magazine

Every business, especially one built on real estate, requires swift interactions with customers’ requests, interests, and needs. Create A Relationship : Sales is about helping clients find products and make a purchase decision. The steps of a sales process will include: Prospecting: find a potential client.

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Efficiency at Your Fingertips: Why SMS is the Ultimate Tool for Real Estate Agents

JustCall

In today’s digital age, communication has become more critical than ever before, and it is no different when it comes to the real estate industry. Real estate agents require efficient communication methods to keep in touch with leads, manage appointments and stay up-to-date with clients.