Remove Big data Remove Chatbots Remove Transportation
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Business Areas for Which Cloud Technology Is Especially Relevant

CSM Magazine

In addition, high competition in the market forces retailers to constantly take care of customer loyalty: improving mobile applications and ensuring flawless site operation, supporting chatbots to collect feedback, creating personalized loyalty programs, and conducting business analytics. Big Data for retail is a powerful and useful tool.

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AI to the Rescue: First Aid for Busy Contact Centres in Local Government

CSM Magazine

In fact, by implementing the latest self-service options such as chatbots and AI assistants, local governments can expect to see deflection rates between 30% and 70%. They are fast and accurate – thanks to AI’s power to capture, sift through and analyse practically unlimited amounts of data. AI to the rescue in 7 ways.

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A 5-Step Checklist for Mastering Enterprise AI

CSM Magazine

Select the right data – AI tools such as bots, chatbots and digital assistants are only as good as the data used to train them. Next, focus on collecting representative data samples. AI-driven solutions such as chatbots and digital assistants empower agents to provide a faster and more accurate service to customers.

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Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

CSM Magazine

Amer Mohammed, Chief Digital Officer at Coop Sweden concluded: “Cooper is so much more than a simple Chatbot. This means that ultimately, the virtual assistant will be available on web, mobile app, messaging services, telephone and smart speakers.

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Technology is the Enabler not the Disruptor (So Stop Using it as an Excuse)

C3Centricity

How many manufacturers will survive as the market for personalised road transport collapses? As people move from ownership to rental, and from self-drive to driven, the industry will need to move into alternative modes of transport to make up the shortfall in their businesses. Make sure that’s what you offer!

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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

The applications also extend into retail, where they can enhance customer experiences through dynamic chatbots and AI assistants, and into digital marketing, where they can organize customer feedback and recommend products based on descriptions and purchase behaviors.

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

About the Authors Charalampos Grouzakis is a Data Scientist within AWS Professional Services. He has over 11 years of experience in developing and leading data science, machine learning, and big data initiatives. Her skills and areas of expertise include data science, machine learning, and big data.