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Teradata Influencer Summit Highlights

Natalie Petouhof

Key Principle #2: Big Data Technologies: Aster, Hadoop, Big Data Apps, Apps Center, Open Source Contribution and leverage. Key Principle #5: Consulting, Big Data Consulting, Analytics Consulting, Managed Services. Key Principle #5: Consulting, Big Data Consulting, Analytics Consulting, Managed Services.

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Creating World-Class Customer Experience Teams

ClearAction

Account teams, customer service and accounts receivable departments, customer reference managers, market researchers and others throughout the company are a loose confederation of a CX team. We all want to win with customers. Originally published on IBM Big Data & Analytics Hub. Success Factors for CX Teams.

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Chief Data Officer: Roles, Responsibilities & How It Will Transform Business

SmartKarrot

In today’s age of big data, no business can dream of being successful without being data-driven. For any business to be successful it has become imperative to be data-driven. These data come from customers, clients, internal processes, and other stakeholders. Proper Governance of Data.

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12 Customer Success predictions and trends for 2023

ChurnZero

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit.