ShepHyken

NOVEMBER 16, 2018

Data innovation progressions fuel the network that unites the world as one major network, from the advanced mobile phones to super-quick information. This pattern isn’t going to change since presently kids as youthful as 5 years know how to work a smartphone. Jim Iyoob is the Chief Customer Officer for Etech Global Services.

Technology 257

Technology Chief Customer Officer Education Big data 257

AWS Machine Learning

FEBRUARY 10, 2025

By empowering both data scientists and portfolio managers with AI assistants, were not just improving efficiencywere transforming how financial institutions approach lending. Hendra Suryanto is the Chief Data Scientist at RDC with more than 20 years of experience in data science, big data, and business intelligence.

Chief Customer Officer 95

Chief Customer Officer Banking SaaS Engineering 95

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit.

Chief Customer Officer 98

Chief Customer Officer Sales SaaS Customer centricity 98

ProProfs Blog

JUNE 30, 2020

“Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. How to Win Friends and Influence People. Since 1936, How to Win Friends and Influence People has sold more than 15 million copies. Chief Customer Officer 2.0. Books on Customer Service Culture.

Customer Service 128

Customer Service Chief Customer Officer Customer centricity Coaching 128

ClearAction

MAY 26, 2023

This is especially powerful, because customers say: “I was trying to do X, but then Y happened, and now Z is my consequence.” Unless this is harvested, your big data is lacking rich, vital insights. You’ll hear how to guide brand essence and unserved, underserved, and overserved customer growth.

Chief Customer Officer 62

Chief Customer Officer Enterprise Big data Customer centricity 62

Answer Dash

SEPTEMBER 19, 2017

The ability for companies to collect, store, and manage vast amounts of digital information has paved the way for big data to shape corporate strategy for a variety of departments. Which leads to another challenge surrounding cognitive AI—knowing what data to collect. Then figure out what to do later.”

Customer Experience 59

Customer Experience Big data Chief Customer Officer Technology 59

Comm100

SEPTEMBER 22, 2016

With all of the technological developments in recent years, it’s important to be able to leverage them in order to stay current with your customer service operations. Goodman shows you how to develop and implement a good customer service strategy with the cutting-edge tools at your disposal. Chief Customer Officer 2.0:

Customer Service 88

Customer Service Gamification Consulting Consulting 88