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Transforming credit decisions using generative AI with Rich Data Co and AWS

AWS Machine Learning

By empowering both data scientists and portfolio managers with AI assistants, were not just improving efficiencywere transforming how financial institutions approach lending. Hendra Suryanto is the Chief Data Scientist at RDC with more than 20 years of experience in data science, big data, and business intelligence.

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Guest Blog: Impact of Technological Advancements on Consumer Behavior

ShepHyken

Data innovation progressions fuel the network that unites the world as one major network, from the advanced mobile phones to super-quick information. This pattern isn’t going to change since presently kids as youthful as 5 years know how to work a smartphone. Jim Iyoob is the Chief Customer Officer for Etech Global Services.

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12 Customer Success predictions and trends for 2023

ChurnZero

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit.

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Customer Insights Shape Your Firm’s Growth Curve

ClearAction

This is especially powerful, because customers say: “I was trying to do X, but then Y happened, and now Z is my consequence.” Unless this is harvested, your big data is lacking rich, vital insights. You’ll hear how to guide brand essence and unserved, underserved, and overserved customer growth.

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The Future of Cognitive AI in Customer Experience

Answer Dash

The ability for companies to collect, store, and manage vast amounts of digital information has paved the way for big data to shape corporate strategy for a variety of departments. Which leads to another challenge surrounding cognitive AI—knowing what data to collect. Then figure out what to do later.”

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Top 30 Customer Service Books Every Team Needs to Read

Comm100

With all of the technological developments in recent years, it’s important to be able to leverage them in order to stay current with your customer service operations. Goodman shows you how to develop and implement a good customer service strategy with the cutting-edge tools at your disposal. Chief Customer Officer 2.0:

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The 5 Top Customer Centricity Examples in 2022

Netomi

In 2022, all companies need to take a radically customer centric approach. In this post, we’re answering questions like: What is customer centricity? Why is customer centricity important? How to be customer centric What are the top customer centricity examples? What is Customer Centricity?