Balto

JANUARY 14, 2025

But modern analytics goes beyond basic metricsit leverages technologies like call center data science, machine learning models, and big data to provide deeper insights. Predictive Analytics: Uses historical data to forecast future events like call volumes or customer churn.

Call Center 52

Call Center Analytics Average Handle Time Big data 52

AWS Machine Learning

MARCH 23, 2023

He works with government, non-profit, and education customers on big data and analytical projects, helping them build solutions using AWS. Sami Hoda is a Senior Solutions Architect in the Partners Consulting division covering the Worldwide Public Sector. Ben Snively is a Public Sector Specialist Solutions Architect.

Scripts 103

Scripts APIs Government Analytics 103

AWS Machine Learning

OCTOBER 27, 2022

With environmental, social, and governance (ESG) initiatives becoming more important for companies, our customer, one of Greater China region’s top convenience store chains, has been seeking a solution to reduce food waste (currently over $3.5 million USD per year). He loves to read and watch sci-fi movies in his spare time.

APIs 97

APIs Best practices Metrics Government 97

Natalie Petouhof

FEBRUARY 24, 2016

Big Data & Analytics. ANSR Consulting provides strategy and implementation services to help global companies establish Global In-House Centers (GICs) in India. ANSR Consulting, which has helped establish several GICs within India, creates joint ventures with companies such as those in the Fortune 500.

Government 40

Government Consulting Consulting Analytics 40

AWS Machine Learning

JUNE 26, 2023

He is passionate about building secure and scalable AI/ML and big data solutions to help enterprise customers with their cloud adoption and optimization journey to improve their business outcomes. He has over 15 years of experience in consulting and product management.

Management 71

Management Construction Automotive Engineering 71

AWS Machine Learning

FEBRUARY 29, 2024

Information that identifies you may be shared with doctors responsible for your care or for audits and evaluations by government agencies, but talks and papers about the study will not identify you. In his free time, he spends time with his son and daughter, and travels to enjoy the waves across ASEAN. Nihir Chadderwala is a Sr.

APIs 121

APIs Healthcare Scripts Enterprise 121

AWS Machine Learning

APRIL 11, 2023

These customers need to balance governance, security, and compliance against the need for machine learning (ML) teams to quickly access their data science environments in a secure manner. We also introduce a logical construct of a shared services account that plays a key role in governance, administration, and orchestration.

APIs 70

APIs Accountability Scripts Enterprise 70

ClearAction

MAY 16, 2016

Other marketing maturity models cover the whole enchilada, so to speak, yet the approach taken is stymied because of moving targets in emerging marketing practices, such as the advent of big data or digital marketing, which weren’t on the horizon of yesteryear. Guidance = Competency development, marketing governance.

Marketing 54

Marketing Customer Experience Enterprise Metrics 54

Lumoa

OCTOBER 31, 2018

Our guests have multiple years of experience in managing and consulting customer experience management in global companies and now lead their own businesses helping companies make customers happier. Some hints: big data, omnichannel, personalisation, AI and organizational culture. Celebrate small successes and share stories.

Customer Experience 60

Customer Experience Customer centricity Education Consulting 60

Amity

JUNE 8, 2016

If the rules governing your playbook and associated service standards are based on mutually agreeable expectations, you can be confident that your customers will respond favorably when you consistently meet them. Although helpful, those things are only variables in a larger equation.

CRM 67

CRM Journey mapping B2C Government 67

Customer Interactions

NOVEMBER 6, 2014

As public safety and security operations prepare for an onslaught of Big Data, analytics are taking center stage. Analytics - video, voice, biometrics - have matured over the years, from the Sci-Fi phase where everyone''s expectations were unrealistic, to more practical, and now it seems, back to the future again.

Analytics 29

Analytics Government Big data Education 29

C Space

SEPTEMBER 11, 2019

A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. As we hear from Tina Sharkey , Co-founder of Brandless, “ I’ve watched the rejection of government. Charles Trevail. CEO at C Space.

Construction 40

Construction Big data Customer centricity Marketing 40

ROI CX Solutions

DECEMBER 3, 2024

In addition to customer support, Telus International provides digital solutions such as data for generative AI, digital consulting, AI bots, and managed IT services. Its incorporating more artificial intelligence solutions for companies interested in benefiting from big data and AI insights.

outsourcing 52

outsourcing Customer Support Telemarketing Technical Support 52

ChurnZero

JANUARY 13, 2023

With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit. Ed Powers , principal consultant, Service Excellence Partners. 2023 will be a big year gaining market traction in new customer intelligence platforms.

Chief Customer Officer 98

Chief Customer Officer Sales SaaS Customer centricity 98

Balto

SEPTEMBER 12, 2023

It collects and analyzes big data across different customer touchpoints, translates the text and speech into machine-readable language, and carries out sentiment analysis that helps understand customer emotions and intent.

Customer Experience 52

Customer Experience Customer centricity Coaching Analytics 52

AWS Machine Learning

NOVEMBER 7, 2024

We explored multiple big data processing solutions and decided to use an Amazon SageMaker Processing job for the following reasons: It’s highly configurable, with support of pre-built images, custom cluster requirements, and containers. Jalaj, and D. He is also a cycling enthusiast.

Engineering 91

Engineering Automotive Finance Government 91

AWS Machine Learning

JANUARY 7, 2025

She helps AWS customers to bring their big ideas to life and accelerate the adoption of emerging technologies. Hin Yee works closely with customer stakeholders to identify, shape and deliver impactful use cases leveraging Generative AI, AI/ML, Big Data, and Serverless technologies using agile methodologies.

Technical Support 87

Technical Support APIs Government Analytics 87