AWS Machine Learning

APRIL 11, 2023

Populate the data Run the following script to populate the DynamoDB tables and Amazon Cognito user pool with the required information: /scripts/setup/fill-data.sh The script performs the required API calls using the AWS Command Line Interface (AWS CLI) and the previously configured parameters and profiles.

APIs 77

APIs Accountability Scripts Enterprise 77

DMG Consulting

SEPTEMBER 12, 2019

In other situations, the technology may be current but the script and voice user interface (VUI) is old and ineffective. DMG Consulting LLC is a leading independent research, advisory and consulting firm specializing in unified communications, contact centers, back-office and real-time analytics.

Contact Center 48

Contact Center Interactive Voice Response Analytics Enterprise 48

Callminer

SEPTEMBER 14, 2020

Carol Tompkins is the Business Development Consultant at AccountsPortal. The business analyst’s role is to evaluate the customer experience and then identify how to improve the customer experience either with software changes or call center script changes. They can assess how current scripts are performing and change them as needed.

Call Center 182

Call Center Analytics First call resolution Metrics 182

AWS Machine Learning

MARCH 22, 2023

Configure SageMaker Studio You store the fields and values in a Secrets Manager secret and add it to the Studio Lifecycle Configuration that you’re using for Data Wrangler. A Lifecycle Configuration is a shell script that automatically loads the credentials stored in the secret when the user logs into Studio. Choose Jupyter server app.

APIs 87

APIs Engineering Analytics Scripts 87

AWS Machine Learning

FEBRUARY 29, 2024

Before you can write scripts that use the Amazon Bedrock API, you’ll need to install the appropriate version of the AWS SDK in your environment. AI/ML Solution Architect at AWS, focuses on generative AI and applies his knowledge in data science and machine learning to provide practical, cloud-based business solutions.

APIs 130

APIs Healthcare Scripts Enterprise 130

Natalie Petouhof

OCTOBER 20, 2015

Teradata Listener is intelligent, self-service software with real-time “listening ” capabilities to follow multiple streams of sensor and IoT data wherever it exists globally, and then propagate the data into multiple platforms in an analytical ecosystem. Teradata Integrated Big Data Platform 1800.

Analytics 40

Analytics Big data Self service Healthcare 40

AWS Machine Learning

AUGUST 3, 2023

Two components need to be configured in our inference script : model loading and model serving. About the Authors Michael Wallner is a Senior Consultant Data & AI with AWS Professional Services and is passionate about enabling customers on their journey to become data-driven and AWSome in the AWS cloud.

APIs 68

APIs Scripts Engineering Technical Support 68

TechSee

DECEMBER 5, 2017

According to Walker , a customer intelligence consulting firm, by 2020, customer experience will overtake price and product as the key brand differentiator for B2B. The software allows users to build interactive decision trees, troubleshooters, phone scripts, process guides, diagnostic systems and more.

Contact Center 116

Contact Center Technology Self service Call Center 116

Comm100

SEPTEMBER 22, 2016

Designer and consultant, Matt Watkinson, will teach you how to make changes and improvements to your customers’ experience through his casual and engaging writing style. How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Customer Service Culture. Loyalty 3.0: Author John R.

Customer Service 71

Customer Service Gamification Consulting Consulting 71

AWS Machine Learning

SEPTEMBER 26, 2024

If you don’t have these permissions, consult with your AWS administrator or account owner for guidance. This will open a new Python notebook, which we use to run the PySpark script. SageMaker Processing jobs allow you to run distributed data processing workloads while using the access grants you set up earlier. preprocess.py

Scripts 109

Scripts Accountability Engineering Big data 109

Fonolo

NOVEMBER 17, 2020

Bill Quiseng CX Expert, Speaker & Consultant. According to DMG Consulting , cloud-based infrastructure is the fastest growing area for the call center industry, predicted to almost double between 2013 and 2015. Big Data is Getting Bigger. IDC predicts that the market for Big Data will reach $16.1

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

Natalie Petouhof

APRIL 4, 2016

The new SOASTA mPulse enhancements make Big Data insights easy to visualize, access and share. Instead of siloing information within groups, SOASTA mPulse with embedded Data Science Workbench reports help enterprises isolate issues, triage performance problems, and make decisions based on a better understanding of the customer. .

Management 40

Management Analytics Consulting Consulting 40