DMG Consulting

AUGUST 17, 2017

Contact Centers are some of the most technically sophisticated operations in the enterprise, putting to use more than 45 systems and applications. Advancements in artificial intelligence (AI), machine learning, Big Data analytics, and mobility are all driving contact center innovation. Gamification. August 2017.

Contact Center 69

Contact Center Technology Big data Gamification 69

ChurnZero

JULY 22, 2022

They’re an open source big data platform and the director of onboarding said, “Management wants me to build out a whole risk mitigation plan.” Maybe your company started in enterprise customers as well and is going down market. Q: Have you found B2B companies that effectively use gamification in onboarding?

Gamification 98

Gamification Accountability B2B Enterprise 98

AWS Machine Learning

FEBRUARY 13, 2024

He has worked on building enterprise-grade applications, building data platforms in multiple organizations and reporting platforms to streamline decisions backed by data. Nanda has over 18 years of experience working in Java/J2EE, Spring technologies, and big data frameworks using Hadoop and Apache Spark.

Engineering 129

Engineering Gamification Big data Scripts 129

CSM Magazine

JULY 28, 2022

In the process of creating an enterprise or organization, the foundations of the personnel management system are usually laid. The effectiveness of the enterprise’s functioning, in general, will depend on the extent to which this system will be formed competently and rationally.

Management 59

Management Gamification Analytics Enterprise 59

Natalie Petouhof

FEBRUARY 28, 2016

Managing performance and productivity in a typical enterprise is no easy task, given disparate systems, complex processes and the differences in performance metrics between roles and functions. What Does Gamification Have To Do With Performance? Why Is It Important to Balance Cost, Quality and Customer Service?

Gamification 45

Gamification Management Analytics Metrics 45

Cincom

JANUARY 31, 2025

Companies use advanced technologies like AI, machine learning, and big data to anticipate customer needs, optimize operations, and deliver customized experiences. Creating robust data governance frameworks and employing tools like machine learning, businesses tend derive actionable insights to achieve a competitive edge.

CRM 40

CRM Analytics Automotive Technology 40

DMG Consulting

MARCH 9, 2020

They are investing in AI, robotic process automation (RPA), big data, knowledge management (KM) and digital-first solutions, as well as cloud servicing initiatives. Companies have begun the process of digital transformation, building omni-channel service environments and implementing robotics to automate redundant and manual tasks.

Consulting 48

Consulting Consulting Marketing Contact Center 48