CSM Magazine

FEBRUARY 22, 2022

Loggly is a cloud-based log management & analysis service that helps companies extract value & insights from machine-generated big data logs. Its “Searchable Logs” search capability allows you to use powerful queries in order to instantly find specific log events or patterns in your server/application history.

Customer Experience 52

Customer Experience CRM Big data SaaS 52

CSM Magazine

MAY 30, 2024

How AI Fine Tunes Operations AI utilises data and advanced algorithms to improve various aspects of retail operations: Predicting Peak Times: AI can forecast busy periods by analysing historical sales data and external factors such as holidays, weather, and events.

Government 52

Government Analytics Education Advertising 52

CustomerSuccessBox

MAY 30, 2022

*Julie, a Customer Success Manager , with ABC corp (a B2B SaaS firm) is excited about the upcoming annual conference. Product telemetry data. All of these, i.e. thousands of data points and millions of monitored feature events with renewal history, are correlated to learn what actually drives these renewals and upsells.

Upselling 52

Upselling Calibration Engineering Big data 52

aircall

MARCH 19, 2021

With all the available customer data companies have at their disposal to enhance the performance of customer service, sales, and marketing efforts, a remarkable 73% of companies still do not use it effectively. And out of those who do practise data collection, only 12% analyze it. Be Transparent. Where will you store the backups?

Sales 62

Sales CRM Marketing Best practices 62

Talkdesk

APRIL 21, 2017

This is just a teaser into the content we’ll be discussing at the event, but remember the only way to hear these incredible thought leaders for yourself is to buy a ticket. Turning Big Data Into Big Decisions. Customers create an overwhelming amount of data; some of it is valuable to brands and some of it is noise.

Contact Center 40

Contact Center Customer centricity Construction Big data 40

SmartKarrot

SEPTEMBER 28, 2020

SaaS industry has been taking a massive shape in the recent few years. The global SaaS market is expected to reach worth $130 billion by the end of the year 2020. With such a boom in the industry, entrepreneurs and SaaS founders are more than willing to stay updated on the current trends. Why attend SaaS conference?

SaaS 10

SaaS B2B Big data Enterprise 10

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Founded in: 2011.

SaaS 10

SaaS Real estate Construction Transportation 10

SmartKarrot

FEBRUARY 7, 2022

Software as a Service (SaaS) is currently the most practical model of software distribution. In any case, the SaaS model is a win-win model that benefits the software vendor as well as the end-user. The efficiency of this model has made SaaS one of the most rapidly developing industries in the world. 360Learning. 360Learning.

SaaS 10

SaaS Real estate B2B B2C 10

SmartKarrot

JUNE 23, 2020

SaaS businesses, more than any other, is dependent on the customer. When companies discovered this and User Interface (UI) and Customer Experience (CX) overtook other measures of SaaS success, the way business is done shifted from market oriented one to a product led one. Enter the SaaS dragon – data.

Analytics 10

Analytics SaaS Upselling Entertainment 10

SmartKarrot

JUNE 30, 2020

Claiming that your customers are the heartbeat of your business is not so incorrect in the SaaS industries. Needless to say, the biggest challenge that SaaS industries face today is the unending urge to fuel hungry customers. It is a daunting task to keep pace with the hunger and the magnificent data that is generated every minute.

Banking 10

Banking SaaS CRM Big data 10

SmartKarrot

JANUARY 28, 2022

Last year was quite eventful for the CS world, to say the least. It was also observed that the long tail of customers is very vital for the growth of B2B SaaS businesses. We saw customer success as a potential earn booster for our B2B SaaS businesses during the pandemic. We saw the empowerment of the customer success function.

B2B 10

B2B SaaS Upselling Metrics 10

SmartKarrot

MAY 26, 2022

This data goes unused cause the company does not have the tools and technology to understand, capture, or make sense of it. The Role of the Modern CEO in creating a data-driven culture. Data has been recognized as a need. Encouraging these events improves education on data aspects a lot.

Education 10

Education SaaS Analytics Surveys 10

SmartKarrot

APRIL 12, 2022

AIOps – Artificial Intelligence in IT operations – refers to how an IT team handles data derived from an application environment. Further, AIOps can be used for automation, IT service management, performance analysis, anomaly detection, and event correlation and analysis. The term was coined in 2017 by Gartner.

Big data 10

Big data Analytics SaaS Technology 10

Totango

SEPTEMBER 1, 2022

Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. Here we’ll show you how to update your SaaS QBR strategy to keep up with the latest technology and best practices.

SaaS 104

SaaS Journey mapping Upselling Best practices 104

AWS Machine Learning

JANUARY 26, 2024

Plan for rollback and recovery from production security events and service disruptions such as prompt injection, training data poisoning, model denial of service, and model theft early on, and define the mitigations you will use as you define application requirements.

Best practices 138

Best practices Government Engineering Accountability 138

Stratifyd

DECEMBER 12, 2018

Liaise with key stakeholders to develop digital marketing campaigns that support key moments including product launches and events to ensure consistency in messaging. Analyze and monitor data from digital marketing campaigns to gather user information, create user segmentation, and drive insights on ROI of marketing activities.

Marketing 40

Marketing Management Analytics Big data 40

AWS Machine Learning

FEBRUARY 7, 2025

Software as a service (SaaS) This option provides a user-friendly dashboard, acting as a central control panel. The S3 bucket is configured in such a way that it forwards (2) all events into EventBridge. Additionally, it creates an EventBridge rule (4) to forward the S3 event from the event bus into the SQS processing queue.

Construction 67

Construction Analytics APIs Big data 67